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Horizontal Talent

Horizontal Talent

via LinkedIn

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JTBD Consultant (UX Research)

Anywhere
Contract
Posted 2/27/2026
Verified Source
Key Skills:
Systems Engineering
Kaseya Scripting
PowerShell

Compensation

Salary Range

$Not specified

Responsibilities

Lead patching and endpoint management using Kaseya and PowerShell automation at scale.

Requirements

Experience managing large IT infrastructures, automation scripting, and endpoint management with tools like Kaseya and NinjaOne.

Full Description

Join us in shaping the future of digital health as a JTBD Consultant specializing in UX Research. This role focuses on creating a customer-centered digital health companion framework by leveraging your expertise to drive strategic outcomes. Responsibilities • Identify and prioritize key customer objectives when interacting with our health platform. • Craft a robust, research-supported JTBD framework that aligns with healthcare needs. • Align customer objectives with the organization's strategic goals and growth directions. • Translate insights into clear architectural strategies and implications. • Conduct thorough review and synthesis of existing research and customer data. • Facilitate cross-departmental alignment and collaboration. • Deliver executive-level recommendations accompanied by architectural guidance. Skills • Expertise in applying JTBD or outcome-focused strategy frameworks. • Proficiency in translating research into actionable insights and architectural guidance. • Strong facilitation skills and capability in executive-level storytelling. Preferred Skills • Experience in healthcare or complex regulated industries. • Demonstrated ability to influence and communicate effectively with executives. At Horizontal, we are committed to fostering an inclusive culture where diversity is valued as a cornerstone of our company. We welcome candidates from all backgrounds to apply and join our mission. By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

This job posting was last updated on 3/3/2026

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