Holiday Inn Resort Orlando Suites - Waterpark

Compensation

Full Description

Opportunity: Outlets Attendant/Cashier Provide excellent service and prepare prompt food and beverage to guests while maximizing sales and guest satisfaction. Essential Job Functions • Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times • Process financial /guest transactions in an accurate, efficiently, and timely manner • Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner. • Follow food and beverage preparation and usage instructions to minimize waste. • Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests. • Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines. • Perform all pre-shift and post-shifts duties, side-work, and related paperwork. • Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management. • Complete pre, running, and post shift side-work requirements • Ability to multi – task with the needs of the business • Know all pricing, promotions, and discounts that apply to pricing • Knowledge of all amenities to properly transact and deliver to its completion • Adheres to appearance, hygiene and uniform standards • Responsible for opening, closing and running duties of cash handling policies and cash out process • Adhere to all internal controls, policies, and procedures • Attend all department and pre shifts meetings. Position Requirements • High School Diploma or GED. 1 year of cash handling, and food preparation experience. • Must be able to communicate clearly with guests, customers, supervisor and fellow employees in English. • Must be able to analyze routine data to make appropriate judgments regarding the process of the food & beverage department. Work Environment and Context • Must be able to work standing for long periods of time and be able to handle stressful conditions. • Must be able to lift 50 lbs. • May be required at times to work holidays and/or weekends What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Source: HHM Hotels