HL Solutions LLC

Compensation

Full Description

Experience: 10+ years total, with 8+ years in Oracle Cloud (Oracle CPQ / Subscription Mgmt / OM) architecture and cross-functional process expertise Role Summary: This role will act as the end-to-end system and process architect for MSI s Cloud Provisioning transformation. Own the end-to-end solution design for the cloud provisioning and subscription activation flow. The focus is to identify systemic and process gaps, define the right-fit industry-standard provisioning architecture, and drive automation to reduce activation time from days to hours. Key Responsibilities: • Own the end-to-end solution architecture across Salesforce Oracle CPQ Oracle OM Oracle Subscription Mgmt Cloud. • Assess existing provisioning and activation flows; identify systemic issues, data gaps, and manual touchpoints. • Define data contracts, validation rules, and automation triggers to eliminate provisioning delays. • Define future-state process and data models aligned with telecom and subscription industry best practices. • Recommend automation strategies to minimize manual provisioning and speed up post-deployment activation. • Lead process integration workshops with business, IT, and provisioning teams. • Review and optimize order, modification, and cancellation flows for accuracy and speed. • Partner with the business to define KPIs for activation turnaround time, data quality, and automation readiness. • Collaborate with Business Analyst to ensure requirements, design, and documentation are synchronized. • Drive cross-functional alignment among sales ops, provisioning, finance, and IT. • Provide technical direction to QA and development teams during implementation. • Ensure architectural scalability to support M&A and new product bundles. Required Skills: • Expertise in Oracle Cloud Applications (CPQ, OM, Subscription Mgmt, EBS) and Salesforce CRM integration. • Strong grasp of provisioning, activation, and order-to-cash processes in telecom or SaaS environments. • Understanding of telecom or subscription activation processes • Proven ability to design scalable process and integration architectures. • Deep understanding of data governance and system interoperability. • Excellent communication and stakeholder management skills. • Experience in Agile delivery and iterative requirement validation. Success Metrics: • Reduced provisioning cycle to meet 24-hour activation KPI. • Defined and adopted end-to-end provisioning architecture. • Documented future-state process aligned with best practices. • Measurable improvement in data accuracy and automation rates. • KPI alignment (activation SLA, order accuracy, error reduction) We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action employer. We at HL Solutions do not discriminate based on Race, Religion, Color, National origin, Sex, Sexual orientation, Gender identity, Gender expression, Age, and Disability status.