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About Us: CyberRisk Alliance (CRA) is an influential business intelligence company serving the high growth, rapidly evolving cybersecurity community with a diversified portfolio of services that inform, educate, build community, and inspire an efficient marketplace. CRA’s brands include SC Media, Security Weekly, InfoSec World, Cybersecurity Collaboration Forum, Cyber Security Summit, our research unit CRA Business Intelligence, and the Cybersecurity Collaborative membership network. Our business is growing rapidly, and it is a dynamic and collaborative organization led by an accomplished team of entrepreneurs, operators, and investors. CRA serves our trusted information through integrated channels (news and analysis, virtual and in-person events, research, eLearning, and a peer-to-peer collaboration platform) and marquee brands including SC Media, Security Weekly, InfoSec World, Cybersecurity Forum, and the Cybersecurity Collaborative. Our goal is to build a powerful network of experts, practitioners and influencers to shape content and share insight with the community in various formats across our platform, and to generate unique, first-party data to drive our products and services. We’re seeking a Collections Specialist / Accounts Receivable Collector to join our accounting team on a full-time contract basis. The goal: reduce aging accounts and accelerate cash collections before year-end. 🎯 Role Overview The Collections Specialist will play a key role in ensuring healthy cash flow by proactively managing overdue accounts, reaching out to clients with outstanding balances (30/60/90+ days), and facilitating timely payments. You’ll work closely with our Director of Accounting and the existing collections lead to track progress, resolve billing discrepancies, and maintain professional client relationships throughout the process. 🧾 Key Responsibilities Review aging reports (30-, 60-, 90-day overdue accounts) to identify and prioritize delinquent accounts. Contact clients via email and phone to collect outstanding payments in a professional, courteous, and firm manner. Maintain detailed records of all client interactions, including calls, emails, payment commitments, and resolutions. Collaborate with internal stakeholders (sales, finance, customer success) to resolve billing discrepancies or locate the correct accounts payable contact. Work within the company’s accounting platform (likely Sage Intacct) to review and update payment records. Coordinate with the Director of Accounting and other collectors to align on priorities and share weekly progress updates. Provide regular reports on collection results, reductions in aging, and payment trends. 🧠 Skills & Requirements Experience: 2–3 years in collections, accounts receivable, or accounting. (Not entry-level, but not a managerial role.) Industry Background: Prior experience working with U.S.-based clients or companies; familiarity with U.S. collections processes and regulations preferred. Tools: Proficiency in accounting or ERP software (e.g., Sage Intacct, NetSuite, QuickBooks, or similar). Communication: Excellent written and verbal English. Able to conduct firm but tactful conversations with clients. Ability to work remotely, full-time, 9 am - 5 pm EST (NYC time, check the time difference via the link). Soft Skills: High attention to detail and accuracy. Emotional intelligence and resilience. Strong organizational and problem-solving skills. Persistence and comfort with repetitive outreach tasks. Professional, reliable, and results-driven. 📈 Success Metrics / KPIs Reduction of aging accounts: measurable improvement in total overdue balance and average aging days. Collection rate: percentage of overdue invoices recovered within target windows (30/60/90 days). Activity level: volume and consistency of outreach (calls, emails, follow-ups). Timeliness: adherence to weekly/monthly collection targets. What we offer: Full-time job (8 working hours per day, Monday-Friday). Please note that we will not consider candidates planning to combine several jobs. Remote work – you may be located in almost any country or city, just need a good Internet connection, a computer to work from, and the opportunity to adjust your working schedule for the team (9-5 NY time). Growth opportunity – we are only looking for candidates interested in long-term opportunity to learn and grow with the team, minimum 1.5+ year commitment expected. Salary will be discussed at the interview. Paid in USD. Application deadline: ASAP. Please note that the later you apply - the more intensive your selection process will be, for example, you will have less slots available for interview, etc. 1. Application form - attach your CV; 2. Complete a test assignment; 3. Zoom interview with Hire5 Recruiter; 4. Zoom interview with with the Director of Accounting 5. Get hired! _____________________________________________________________________ Hire5 provides aspiring talents worldwide with remote opportunities to enhance their careers in Silicon Valley startups and other US-based companies. Interested in joining one of the most promising US startups? Press here to apply now or click “connect” oncareer.hire5.co to subscribe for future opportunities in your desired profession.