Hilton

Compensation

Full Description

Job Summary of Front Office Supervisor: Hilton is looking for a Front Office Supervisor who can join their team of dedicated professionals. With a reputation for success and innovation, Hilton has been leading the hospitality industry since its inception in 1919. Responsibilities of Front Office Supervisor: • Monitors the reception area and ensures smooth operational flow. • Provides customer service, advice, and guidance to ensure that a standardized level of service is offered. • Allocates work and instructs team members in the particulars. Observes the volume of traffic in the lobby and regulates the amount of staff accordingly. • Resolves customer complaints. • Provides guidance, assigns work schedules, and evaluates employee progress. Dedication: We are committed to providing exceptional customer service and continuously striving to exceed expectations: • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following • key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. Benefits of Front Office Supervisor: • Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. • Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. • Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed.