Highlight Motor Freight Inc.

Compensation

Full Description

Highlight Motor Freight is one of the fastest growing transportation companies in North America. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. In order to keep up with our growth we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization. Highlight Motor Freight offers an exciting, fast-paced environment that has ideal positions for someone who is looking for a REAL career move. To work for Highlight Motor Freight you must have great people skills, communicate well, have a team oriented personality, and have the desire to set and achieve goals. As our company is constantly expanding, we are looking for those candidates who are highly motivated and driven by the opportunity for financial reward and career advancement in the family like working environment. Job Description: We are looking for a highly motivated and energetic Senior Operations Manager who will be responsible for overseeing operations of our Terminal. Responsibilities • Oversee daily trucking operations, including supervising and directing activities of staff in relation to transport operations such as dispatch, routing, load planning, and driver assignments • Manage fleet availability, utilization, performance, and maintenance to meet service expectations and customer demands. • Ensure efficient load scheduling, on-time deliveries, and compliance with all safety, transportation and government regulations (DOT, FMCSA, OSHA, and other federal/state requirements). • Monitor driver performance, hours-of-service (HOS), and safety metrics; conduct investigations into incidents or accidents and implement corrective measures. • Collaborate with fleet maintenance teams to ensure vehicles meet operational, safety, and compliance standards. • Arranging repairs and routine maintenance of transportation vehicles • Develop, implement, and monitor important indicators and standard operating procedures (SOPs) to increase productivity, reduce costs, and improve service quality. • Plan, organize, and manage operations staff—including dispatchers, planners, and driver managers—to ensure consistent and efficient execution of tasks. • Maintain strong communication with internal teams, customers, and external partners to ensure service delivery and resolve escalated issues related to scheduling, service failures, or customer concerns. • Conduct necessary investigation(s) to determine the cause of problems like accidents (if any arise) and to set up safety measures to avoid recurrence of such issues • Collaborating with team members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives • Implement management recommendations, like proposed fees and change in movement schedule • Make recommendations for the acquisition of new equipment or the replacement of older equipment. • Develop and maintain relationships with transportation vendors; negotiate contracts and procurement of vehicles, equipment, and related services. • Take charge of investigations that look into customer complaints with regards to product delivery and other transportation-associated issues • Conduct audits, safety inspections, and performance evaluations to continuously improve operational efficiency and safety culture. • Maintain accurate operational records, including driver qualification files, logs, inspection reports, and other documentation as required. • Take proactive steps to address operational challenges, develop improvement plans, and implement management recommendations to enhance company performance and profitability. • Other duties as assigned by senior management. Requirements: • Proven experience in Executive Management role in Transportation company (transportation company-mandatory) • In depth knowledge of diverse transportation functions and regulations • Proven knowledge of performance evaluation metrics • Advanced Education in related discipline • Excellent organizational and leadership abilities • Strong personal and professional judgment • Excellent interpersonal and communications skills • Proficiency with Microsoft Office, Excel and web-based software • Excellent oral and written communications skills • Ability and desire to work in a positive, fast-paced environment with extended hours • Great problem solving and decision-making skills Job Type: Full-time Benefits: • Dental insurance • Health insurance • Vision insurance Experience: • Operations Mgt Terminal: 5 years (Required) Ability to Commute: • Santa Fe Springs, CA 90670 (Required) Ability to Relocate: • Santa Fe Springs, CA 90670: Relocate before starting work (Required) Work Location: In person