HighLevel

Compensation

Full Description

Job Description: • Drive Cross-Functional Delivery: Own the full lifecycle of high-visibility initiatives—from initial concept and project chartering to final implementation and adoption. • Manage Team-Wide Sequencing: Partner with the Chief of Staff to prioritize the People team's collective backlog, ensuring resources are focused on the most impactful organizational needs. • Rapid Re-Scoping: Demonstrate the agility to shift project goals and timelines mid-stream as business priorities evolve, without losing operational rigor. • Standardize with "Low Friction": Establish repeatable project management frameworks that provide leadership visibility without slowing down the team’s creative work. • Proactive Risk Mitigation: Identify potential roadblocks to employee adoption early and design mitigation strategies that prioritize a positive employee experience. • Quality & Process Rigor: Maintain the "source of truth" for all People projects, ensuring documentation is accurate, accessible, and professional. • Adopt a "Customer First" Mindset: Treat every People initiative as a product launch where the employees and managers are the end users. • Design for Adoption: Proactively identify and remove "friction points" in process rollouts to ensure a seamless experience for the organization. • Build High-Touch Enablement: Create intuitive leader toolkits, FAQs, and feedback loops that empower stakeholders to succeed with minimal overhead. • Iterate Based on Feedback: Use real-time sentiment and adoption data to pivot program designs, ensuring they solve actual user problems. • Establish "Just Enough" Governance: Build documentation standards and project rituals that provide maximum visibility with minimum "process tax". • Dynamic Sequencing: Partner with the Chief of Staff to manage the intake of new ideas, ensuring the team is focused on the highest-value work for the customer at any given time. • Navigate Ambiguity with Grace: Shift gears fluidly as business needs evolve, maintaining momentum even when project charters need to be rewritten mid-sprint. • Clear & Empathetic Communication: Translate technical or complex project updates into concise, human-centric narratives for executive and all-company audiences. • Anticipate resistance points and proactively develop mitigation strategies to drive sustained behavior change. • Apply structured change management methodologies to drive enterprise-wide adoption and sustained behavior change. • Create leader toolkits, FAQs, enablement materials, and feedback loops to reinforce long-term program success. • Measure adoption and program impact, iterating as needed to achieve intended outcomes. • Identify opportunities to improve process efficiency and program scalability. Requirements: • 8+ Years of Experience: Leading complex, multi-workstream initiatives in high-growth, remote-first environments. • Methodological Fluidity: Expert-level knowledge of Agile and hybrid models, with the wisdom to know when to follow the process and when to break it for the sake of the customer. • Stakeholder Empathy: Proven ability to influence and lead cross-functional groups by understanding their unique pain points and goals. • Outcome Over Output: A track record of measuring success by "adoption and impact" rather than just "on-time delivery". • Strong understanding of core HR domains (performance, engagement, workforce planning, talent development, compliance, total rewards). • Demonstrated success leading complex, cross-functional projects in high-growth, remote-first environments. • Proven ability to manage multiple stakeholders and competing priorities with minimal oversight. • Excellent organizational, facilitation, and communication skills. • Comfort working in environments with evolving scope and shifting priorities. • Data-informed mindset with the ability to track and report on program health and impact. Benefits: