HHC Atlantic LLC

Compensation

Full Description

About the Job We are seeking a detail-oriented and organized Housekeeping Coordinator to support the daily operations of the housekeeping department at The Seagate Hotel. This role is essential in ensuring efficient communication, coordination, and follow-through across departments to maintain the highest level of service delivery. The ideal candidate thrives in a fast-paced environment and plays a key role in supporting housekeeping operations through effective scheduling, reporting, and guest service coordination. What You Do: • Coordinate daily housekeeping operations, including room assignments, status updates, and prioritization of cleaning schedules • Generate and review operational reports, including room status, sold-out reports, and discrepant room tracking • Create daily boards and assign room attendants, inspectors, and house attendants using systems such as ALICE • Serve as the primary point of contact for the housekeeping ticketing system, dispatching and tracking requests • Act as a liaison between Housekeeping, Front Office, Engineering, Laundry, and other departments • Answer and respond to internal and external guest calls, ensuring prompt and professional service • Document and resolve room discrepancies in coordination with the Front Desk • Maintain accurate records, logs, and administrative reports in a timely manner • Process guest and operational requests, delegating tasks efficiently to appropriate team members • Communicate operational updates and concerns to leadership and assist in resolving day-to-day issues • Support the Director of Housekeeping and assist with supervisory coverage when needed • Assist in coordinating daily housekeeping activities, including inspections, evening service, and special requests • Maintain knowledge of hotel outlets, services, and operating hours to assist guests effectively • Monitor and support inventory processes, including supplies and uniform distribution • Follow all health and safety standards, reporting hazards, incidents, and maintenance issues promptly • Support the housekeeping team in maintaining clean and organized work and public areas • Perform other duties as assigned What You Bring to the Table: • Previous experience in housekeeping, hotel operations, or administrative coordination preferred • Strong organizational and multitasking skills with attention to detail • Excellent communication and interpersonal skills with a guest-focused mindset • Ability to work efficiently in a fast-paced, team-oriented environment • Experience with hotel systems such as ALICE, HMS, or similar platforms preferred • Proficiency in basic computer applications and reporting tools • Ability to problem-solve and manage multiple priorities with accuracy and professionalism • Flexibility to work varied shifts, including days, evenings, weekends, and holidays • Ability to sit, stand, and walk for extended periods • Ability to lift, push, pull, and carry up to 50 pounds