Heron Botanicals

Compensation

Full Description

Operations Manager Who We Are Heron Botanicals has been dedicated to crafting local, human-scale herbal extracts for over 40 years. In a highly regulated industry, we are committed to improving the health of our customers while maintaining responsible, sustainable, and people-centered practices. We are a close-knit team based in Kingston, Washington; focused on thoughtfully growing our reach to serve a broader community. Our work is grounded in craftsmanship and care—with the goal of enhancing well-being for both the people we serve and the place we call home. Role Overview Heron Botanicals, Inc. is hiring a full-time Operations Manager to work in person at our Kingston, WA facility. This is a hands-on leadership role that blends direct production work with people management. The Operations Manager oversees all aspects of production and fulfillment, ensuring products move efficiently from raw material sourcing through final delivery while meeting our standards for quality, compliance, and sustainability. This role is responsible for end-to-end operations, including sourcing raw materials and packaging components, managing production workflows, coordinating fulfillment, and maintaining accurate inventory across all stages of production. The Operations Manager also leads inventory planning, balancing historical sales, projected demand, and long-term business objectives to ensure continuity of supply without overproduction. Seniority Level: Manager Reports to: President Employment Type: Regular, Full-time (~32 hours week, typically) Estimated Hours Per Week: 32 to 40. Salary Range: $55,000–$65,000 with company performance-based profit sharing. Working Hours: Tuesday - Friday 9AM – 5:30PM; flexibility required. Industry: Herbal Supplements Job Functions: Operations, Material Sourcing, Management What You Will Do • Management of team members including hiring, annual reviews, and helping all team members live up to their potential. • Coordinate day-to-day operational priorities by identifying where support is needed, re-allocating resources as workloads shift, and pivoting quickly when conditions change. Things change a lot when working with fresh plants. • Nurture positive long-term vendor relationships with farmers, wild-crafters, and various partners. • Respond and troubleshoot urgent situations, including weather/facilities related issues, technological problems, and customer service/communications issues. • Collaborate closely with the Quality Control team to ensure products that meet and exceed regulatory requirements and internal quality standards. • Oversee equipment maintenance, safety and sanitation practices, production schedules and inventory management. • Take full ownership of operational issues from identification through resolution, ensuring minimal disruption and clear follow-through. You may enjoy this role if… You take radical ownership of situations and have a passion for creating process efficiencies. You’re proud of your strong track record of building meaningful relationships, and past employers have recognized your ability to solve complex problems. Your coworkers often comment on your excellent time-management skills. Friends describe you as curious and always learning, and your family boasts about your ability to see the big picture while understanding the level of detail required to achieve it. Maybe you read Wendell Berry in your free time and believe work is a form of stewardship—something done with care, responsibility, and respect for people, land, and craft. This may not be for you if: • You prefer narrowly defined responsibilities or need frequent direction. • You dislike switching between planning and hands-on work in the same day. • You’re uncomfortable taking ownership when systems or information are imperfect. • You’re looking for a purely desk-based management role. • You don't live in Kitsap or Jefferson County (the ferry commute is brutal and has not proven longterm sustainable). Basic Qualifications • Bachelor’s degree or equivalent practical experience (we value demonstrated capability). • Intermediate skill level in Microsoft Office Suite programs. • Previous experience managing a team. • Physical Requirements: moderate physical strength and body awareness: able to safely climb, bend, stretch, lift and move up to 50 lbs. Preferred Qualifications • Knowledge of herbal medicine (highly prized). • Experience in manufacturing, food, supplements, agriculture, or other regulated industries. • Familiarity with inventory management systems or production planning tools. • Basic understanding of quality systems, SOPs, or compliance frameworks (training provided). • Experience working in small, growing organizations where roles are fluid and initiative is valued. Our Values Quality: We take pride in our work and in one another. Our products meet the highest standards in the industry, and we are continually striving to make them even better. Sustainability: We believe the health of individuals and the health of the ecosystem are deeply connected. Heron Botanicals is committed to operating responsibly and sourcing herbs that are ethically harvested and thoughtfully produced. Community: We serve our community by providing meaningful work, sourcing herbs as locally as possible, and creating products that support the health and well-being of the people we serve. Passion: We are deeply passionate about our products and energized by the opportunity to grow their reach so they can serve more people. Benefits & Perks Some of our benefits include: • Saturdays – Sundays Off; Most weeks Monday off. • Annual time off and sick time accrued • Paid Company Holidays • Potential Pay for Performance Compensation Structure • 401k with Match • Perks on Heron Botanical's products Equal Opportunity Employer • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected status. Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: • 401(k) • 401(k) matching • Paid time off Application Question(s): • What is your target compensation? Work Location: In person