Heritage Medical Associates

Compensation

Full Description

Job Details Job Location: St Thomas West (STW) - Nashville, TN 37205 SUMMARY: This position provides professional medical assistant care; assists the physician with patient care typically in the back office (clinical area); assists other staff as needed; assesses, plans, implements and evaluates the care rendered to patients with routine, urgent, or potential health problems. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. MA/Scheduler Duties: Ensure patient safety Assists physicians and ensure maximum efficiency; set up for procedures and examinations; obtain lab test and other reports for physician review. Triage patients to ensure productive departmental flow. Prepare patients for exams and procedures. Administer medications as appropriate; document in patient’s chart. Ensure that patient chart entries are made accurately and in a timely manner; forward chart as appropriate. Contact pharmacy to order or refill prescriptions as instructed by physician, document appropriately. Tracking of all diagnostic studies to ensure results received and patient informed of results Tracking of all initial specialist office visit appointments to ensure patient keeps appointment Obtain (in advance) pre-certifications, PA’s and referrals when mandated by insurance company Maintain adequate stock levels of medications and supplies. Set up and stock exam rooms for daily use; keep rooms and equipment clean between procedures; keep cleaning schedules up to date Follow clinic policies for infection control in handling and disposing of infectious/hazardous waste materials. Keep physician informed of patient’s status and any pending test results Obtain vital signs, ascertain the seriousness of the patient’s complaint and begin appropriate measures. Administer medications—IM, SQ and intradermal injections Administer O2 when ordered by a physician Adhere to Quality Control Guidelines; monitoring medication refrigerator temperature, eye wash checklist, O2 checklist, AED checklist and autoclave checklist. Adhere to Customer Service Standards Knowledge of sterile techniques and sterilization process. Perform other tasks as needed, in assistance of physician Check for accuracy of insurance status, eligibility, account information, and all vital statistics. Assemble encounter forms for next business day. Label paperwork with MRC/chart number for physician review; organize paperwork and send to scanning. Open mail; pull documents from fax machine and route appropriately. Maintain a clean and orderly work area. Review Phone Tree reports and conduct appointment reminder calls as appropriate Must have predictable and consistent attendance SECONDARY DUTIES AND RESPONSIBILITIES Record health history of patients; note abnormal conditions for physician Collect, label and document lab specimens as needed Complete charts and charge tickets; review and verify codes for physician charges Schedule patients with physician and other specialty physicians Provide discharge instructions and reinforce physician’s instructions Prepare patient for procedures and obtain necessary consent forms Collect, label, document and track lab/ biopsy specimens Contact patient of test results, schedule surgery and referrals as required Knowledge of surgical instruments sorting/ cleaning /sterilization SUPERVISORY RESPONSIBILITES This job has no supervisory responsibilities. Qualifications