Henry Schein

Compensation

Full Description

JOB OVERVIEW: This position is responsible for developing and executing the organization’s eCommerce strategy to drive revenue growth, customer acquisition, retention, and overall digital performance. This role oversees all aspects of the digital customer experience, including site operations, merchandising, digital marketing, analytics, conversion optimization, and performance monitoring. The role leads cross-functional teams and partners with marketing, technology, product, logistics, and customer service to deliver seamless and engaging online shopping experiences. KEY RESPONSIBILITIES: Develop and execute short- and long-term ecommerce strategies to achieve revenue, GP, and customer growth goals. Collaborate with colleagues and internal stakeholders to plan and execute digital campaigns, SEO/SEM activities, email marketing, and the promotional calendar. Monitor and analyze ecommerce KPIs such as conversion rate, AOV, LTV, traffic sources, and abandonment rates. Use these insights to refine strategies and drive performance improvements. Assess customer needs to ensure appropriate product mix Product lifecycle management including updating product descriptions, pricing, pictures, review sales trends for discontinuations and add-ons to optimize mix for sales and profitability Conduct competitive and market analysis to track industry trends and ensure optimal product mix and pricing Work with various departments within the organization to ensure alignment on product information, pricing, etc. Drive website brand awareness within the digital space and drive website traffic to acquire leads Responsible for online advertising and social media activities for MyCareSupplies.com and other relevant businesses. Develop content according to best practices for Search Engine Optimization, including, but not limited to, product updates, landing page optimizations, meta data optimizations, and content production. Drive continuous improvement of online shopping experience by continually evaluating the website and by providing recommendations for changes to the online shopping experience. Participate in special projects and other duties as assigned. SPECIFIC KNOWLEDGE & SKILLS: Ability to forge relationships and partnerships with customers, referral sources, vendors, and company personnel Excellent written and verbal communication skills Excellent attention to detail Knowledge of Home Health business, including referral sources and reimbursement, preferred but not required Ability to handle a variety of assignments GENERAL SKILLS & COMPETENCIES: Excellent management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance Outstanding verbal and written communication skills and ability to resolve disputes effectively Outstanding presentation and public speaking skills Outstanding independent decision making, analysis and problem-solving skills Understand, interpret and act on financial information that contributes to business profitability Ability to plan and manage complex and successful projects; understand available resources, develop timeline, budget and assign areas of responsibility Lead teams to achieve company goals and solve complex business issues in creative and effective ways Outstanding planning and organizational skills and techniques Communicate effectively with senior management and key stakeholders Strong negotiating skills and ability to effectively manage internal and external relationships Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics Broad and wide range of professional and managerial skills with a full understanding of industry practices and company policies and procedures Ability to lead and develop virtual teams Outstanding in multiple technical and business skills MINIMUM WORK EXPERIENCE: Typically 10 or more years of increasing responsibility and complexity in terms of any applicable professional experience including a minimum 7 years of e-commerce experience required preferably in the healthcare industry and 2 or more years of professional experience in Marketplace channel management (Amazon, Walmart, etc.); 3 or more years of management experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline with a Marketing concentration preferred. Master's degree or global equivalent a plus. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. The posted range for this position is $112,003 - $175,005 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. At the time of this posting, this position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.