Henry Schein

Compensation

Full Description

Don’t just work somewhere, join Brasseler and be a valued team member of a world-class health care organization! Our Culture: Provides a safe and welcoming environment where team members can balance their lives and develop their careers. All people and experiences are valued and respected. Different perspectives are encouraged and lead to better results. This makes us who we are and enables us to be a world-class healthcare organization. All who join us are accountable to this charge. Our Philosophy: Quality products sold with integrity has been the hallmark of Brasseler USA from the beginning. Brasseler USA’s strong reputation of providing high quality, clinician endorsed and innovative dental and medical instrumentation nationally has spanned over 40 years. We have been offering a full-range of products made in the USA since 1976. Many of our products are manufactured at our headquarters in Savannah, GA. Explore our career opportunities below to learn more. JOB OVERVIEW: This position is responsible for the Sales and Gross Profit growth assigned accounts within the strategic accounts market segments (ie RDSO, LDSO, NDSO, CHC, and GPO). Consistently contacts the assigned accounts utilizing a consultative sales approach as assigned. Pre-call planning includes review of each account to understand the viability of the account and potential sales opportunities. Establishes/re-establishes/builds relationships with customers’ gatekeepers, main point of contact and decision-makers and sells Brasseler as a comprehensive solution. Collaborates with Strategic Account Team to provide competitive pricing for customers, within limits or contracts, and utilizes competitive sales plan pricing to achieve the sale. Places customers’ orders over the phone and achieves sales growth on focus products by utilizing call campaigns and promotional offers. Responsible for remaining aware and knowledgeable of promotional programs, competitive products, customer agreement status, and merchandising-marketing practices. Responsible for learning and utilizing the technology, tools, and reporting provided that offer specialty purchasing history and provide efficiency in call schedule management. Attends product training sessions to develop relationships with internal partners and learns product details and key selling points. Assist customers with resolving any after-sales questions or concerns and product-related technical questions. Works in partnership with internal sales and support teams to provide exceptional customer experience. KEY RESPONSIBILITIES: Contacts customers within assigned territory to consistently achieve 100% Sales and Gross Profit goals by utilizing consultative sales techniques. Works with support departments to assist customers with order status, product returns, pricing discrepancies and inquiries on account balance. Estimated 40% - Manage and grow strategic relationships within National and Regional Dental Support Organizations (DSOs), Community Health Centers (CHCs), and key contacts within Group Purchasing Organizations (GPOs). Estimated 20% - Updates and maintains customer records – main point of contact, phone#, e-mail address. Estimated 25% - Understands and effectively uses reporting and tools provided to increase Gross Profit and Sales results. Estimated 5% - Attend product training sessions and participate to learn product details and key selling points of products and technologies. Estimated 5% - Partners with Credit in collecting past due balances from customers buy suggesting alternative payment methods, such as credit cards. Estimated 5% - Attends and participates at in-person sales meetings, training programs and conventions as required, including travel time estimation of 5%. Works remotely utilizing the technology and tools to support team meetings, general communications, and individual meetings with management. Responsible for remaining aware and knowledgeable of promotional programs and merchandising-marketing approaches. Adept at navigating complex organizational hierarchies and engaging multiple stakeholders (clinical, administrative, and procurement) to influence decision-making, adoption, and implementation of products across an organization. Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards. Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments. SPECIFIC SKILLS AND KNOWLEDGE: Strong selling, customer service and negotiation skills. Good telephone etiquette with the ability to call out to and answer a high volume of calls. Ability to effectively answer inquiries and resolve disputes. Able to learn applicable computer systems and software (AS400, Qlikview, Microsoft Suite, Canva). Work independently with limited supervision in a remote work environment. Deep understanding of the unique procurement, operational, and clinical decision-making processes within large, multilocation dental organizations. Strong business acumen with the ability to analyze data, identify growth opportunities, and drive long-term partnership value within high-volume, contract-driven accounts. Knowledge of pricing strategies, formulary management, and contract negotiations tailored to the group and enterprise-level customer landscape. Skilled in developing strategic account plans that align customer priorities with company value propositions across restorative, preventive, endodontic, and other specialty categories. COMPLEXITY: SUPERVISION: Education and/or experience: High school diploma or general education degree (GED); or 3 to 5 years related experience and/or training; or equivalent combination of education and experience. Fundamental knowledge of selling techniques and the ability to close the sale. Cold calling / inside sales experience preferred. GENERAL SKILLS & COMPETENCIES: Excellent understanding of industry practices Strong proficiency with tools, systems, and procedures Strong planning/organizational skills and techniques Strong decision making, analysis and problem solving skills with ability to multi-task Excellent verbal and written communication skills Strong presentation and public speaking skills Strong interpersonal skills Strong conflict resolution skills and ability to deliver difficult messages Ability to build partnerships at all levels within the company, ability to build partnerships externally Good negotiating skills PERFORMANCE REQUIREMENTS: Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceed expectations. Benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, Generous Time Off, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. *Benefits may vary by location or status. Henry Schein is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process. Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.