Henry Schein, Inc.

Compensation

Full Description

Please note: Although this position is remote, we are ideally looking for someone local to this territory, in the AL, FL, MS areas of the Gulf Coast. JOB OVERVIEW: This position is responsible for the Sales and Gross Profit growth of inactive and some low-activity assigned accounts in the Dental Division, within specific market segments (i.e. Independent, Large Group Practice). Consistently contacts 100% of the assigned accounts in each monthly call cycle utilizing a consultative sales approach. Pre-call planning includes review of each account to understand the viability of the account and potential sales opportunities. Establishes/re-establishes/builds relationships with customers’ gatekeeper, main point of contact and decision-makers and sells the Henry Schein company as a single source to the physician’s office. Contacts each inactive accounts to learn the reason the practice is not placing orders and offers improved/exceptional service levels and pricing to regain the business. Negotiates competitive pricing with customer, within limits or contracts, and utilizes competitive sales plan pricing to achieve the sale. Places customers’ orders over the phone and achieves sales growth on focus products by utilizing call campaigns and promotional offers. Responsible for remaining aware and knowledgeable of promotional programs, competitive products and merchandising-marketing practices. Responsible for learning and utilizing the technology, tools, and reporting provided that offer specialty purchasing history and provide efficiency in call schedule management. Attends vendor product training sessions and chair-sides to develop relationships with vendor partners and learns product details and key selling points. Assists customer with resolving any after sale questions or concerns and product related technical questions. Works in partnership with internal sales and support teams to provide exceptional customer experience. KEY RESPONSIBILITIES: Contacts a minimum of 100% of inactive customers within an assigned territory every fiscal month to consistently achieve 100% Sales and Gross Profit goals by utilizing consultative sales techniques. Works remotely utilizing technology and tools to support team meetings, general communications, and individual meetings with management. Works with support departments (Credit, Customer Service, and Verification) to assist customers with order status, product returns, pricing discrepancies and inquiries on account balance. Understands and effectively uses reporting and tools provided to increase Gross Profit and Sales results. Updates and maintains customer records – main point of contact, phone#, e-mail address. Responsible for remaining aware and knowledgeable of promotional programs and merchandising-marketing approaches by reading Marketing communications and utilizing the intranet, and The Source. Attends remote vendor product training sessions and participate in vendor chair-sides to learn product details and key selling points of products and technologies. Partners with the Credit Department in collecting past due balances from customers buy suggesting alternative payment methods, such as credit cards. Works with Inventory Management, NSI Group, Technical Support, and Equipment specialists to assist with customers ordering items the company does not typically stock and must purchase directly from the vendor. Attends and participates at in-person sales meetings, training programs and conventions as required, including travel time estimation of 5%. Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards. Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments. SPECIFIC SKILLS AND KNOWLEDGE: Strong selling, customer service and negotiation skills Good telephone etiquette with the ability to call out to and answer a high volume of calls Ability to effectively answer inquiries and resolve disputes Able to learn applicable computer systems and software (Microsoft 365) Work independently with limited supervision in a remote work environment MINIMUM WORK EXPERIENCE: Ideally two years sales experience or the equivalent, cold calling / inside sales experience preferred PREFERRED EDUCATION: Typically, a Bachelor's Degree or global equivalent in related discipline The posted range for this position is 50k-60k which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. At the time of this posting, this position is eligible for a commission not reflected in the posted range subject to the achievement of the plan. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail jobsupport@henryschein.com with the type of accommodation you are requesting. Please include your first and last name, phone number, requisition number for which you are interested in applying and country in your request. It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.