Henry Ford Hospital

Compensation

Full Description

Facility / Security / Support Services Shift : Days 8 : 30 AM - 5 : 30 PM. No Weekends General Summary : Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities : • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. • Obtains and verifies insurance authorizations / precertification. Completes medical record release requests and schedules / confirms patient appointments. • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. • Provides general office and clerical support to assigned area. Education / Experience Required : • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. • Excellent customer service skills and attention to detail. • Ability to verify patient insurance coverage and demographics, prepare patient rooms, provide pertinent information including patient education as directed. • Familiarity with medical office workflows preferred. • Ability to function collaboratively in a team setting. • Familiarity with medical terminology preferred. • Comfortable with technology in office setting.