HEI Hotels and Resorts

Compensation

Full Description

Chateau lan Winery & Resort Administrative Assistant Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau lan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau lan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. Assist the Managing Director and Executive Committee in the administrative functions required for effective management of the hotel. Essential Duties and Responsibilities Maintains all files, correspondence, and records in the department. Typing and filing. Assists Managing Director in all aspects of the Executive Office. Coordinates meeting set-ups and performs minute taking, transcribing and distribution of the following: Executive Committee, Staff Meeting, and Miscellaneous Meetings. Performs special requests of the Managing Director such as travel arrangements (flight and room). Performs telephone duties which require answering telephones, messages, forwarding calls to appropriate person, assisting caller in resolving questions. Coordinates and delegates distribution of incoming and outgoing correspondence to in-house, HEI Hotels and Resorts and other areas. Assists in organizing trace system to ensure all correspondence memos reports are completed, distributed properly and on appropriate time schedule. Coordinates daily payroll for Executive Office. Handles individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Must communicate well with guests. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy. Ability to access and accurately input information into a computer using Microsoft Office Suite software with or without reasonable accommodation. Typing proficiency at a minimum of 75 wpm with or without reasonable accommodation. Ability to follow written and/or verbal instructions. Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. Ability to set-up and maintain filing systems. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.