Heartbeat Health

Compensation

Full Description

Job Description: • Lead key client relationships and drive the overall success and satisfaction of Heartbeat’s partners • Serve as a strategic advisor and escalation point across onboarding, retention, solutioning, and client experience • Ensure customers achieve measurable outcomes and long-term value from Heartbeat’s offerings • Collaborate cross-functionally with Product, Operations, Clinical, and Engineering teams to translate client goals into scalable solutions • Mentor team members and shape processes that enable growth and excellence across the Client Success function Requirements: • 1–3 years of experience in recruiting, HR coordination, or people operations • Experience supporting high-volume hiring or fast-growing teams preferred • Strong organizational skills with high attention to detail • Excellent written and verbal communication skills • Comfortable working in ATS and HRIS platforms (e.g., Lever, Greenhouse, Workday, Rippling, or similar) • Ability to manage multiple priorities in a remote, deadline-driven environment • Strong ability to collaborate and adaptability in high growth company • Experience in healthcare, telehealth, or a regulated industry is preferred • Familiarity with employment compliance across multiple states is preferred • Experience supporting both clinical and non-clinical hiring is preferred Benefits: • We are mission-driven: we're revolutionizing the way cardiovascular care is delivered • We are fast-paced & agile: we move quickly, iterate often, and value experimentation • We are remote-first: flexibility, autonomy, and trust are at the core of how we operate • We care about diversity: diversity allows us to build an excellent patient experience • We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status