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Healthesystems

Healthesystems

via Remote Rocketship

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IT Services Manager

Anywhere
Full-time
Posted 12/10/2025
Verified Source
Key Skills:
IT infrastructure management
System monitoring
Hybrid-cloud operations
Vendor management
Leadership and team management

Compensation

Salary Range

$80K - 120K a year

Responsibilities

Manage enterprise IT assets, oversee system design and maintenance, and lead technical teams to ensure high availability and performance.

Requirements

Bachelor's degree, 4+ years in IT services, 1+ year in technical leadership, experience in data center, hybrid-cloud, and security management.

Full Description

Job Description: • Responsible for the planning, implementation, monitoring, and management of information technology assets which support the company’s operations. • Manage enterprise-wide projects and oversee the work of technical staff engaged in system design, development, and maintenance activities in order to provide project oversight, support, and coordination. • Responsible for the daily management and monitoring of the computing environment, ensuring 24x7 high availability, reliability, and capacity. • Lead team in the implementation of enterprise-class system, hybrid-cloud, databases, physical and virtual server infrastructure, and monitoring tools. • Manage IT Services staff, providing direction, coaching and professional development. • Review detailed design specifications for highly complex and large-scale systems in order to plan and facilitate the infrastructure platforms required. • Create and maintain action plans to meet uptime/redundancy requirements for core systems/offices. • Maintain DR site failover readiness. • Prepare and present system performance, SLA and KPI reports. • Interface with vendors for the procurement of new technologies. • Ensure the appropriate level of after-hours maintenance and on-call support. • Ensure effective diagnoses and isolation of complex system problems; formulation and implementation of effective solutions to resolve system problems and prevent recurrence. Requirements: • Bachelor's degree from four-year college or university and 2-5 years related experience and/or training; or equivalent combination of education and experience. • At least 4 years of IT Services experience. • Minimum of one year of technical leadership and/or departmental management experience. • Strong written and verbal communication skills including ability to develop presentations and present to management. • Experience in data center and hybrid-cloud operations, system monitoring and security management. • Expertise in operations metrics, monitoring and management. • Expertise in executing procedures, quality assurance and general work flow processes. • Proven leadership abilities and exceptional interpersonal, communication and analytical skills. • Experience supporting Application Development teams in an Agile environment. • Excellent organizational and planning skills. • Ability to achieve positive and successful results in a fast paced changing environment. Benefits: • healthcare coverage • PTO • paid holidays • 401(k) • company-provided life insurance/disability coverage • wellness options • more.

This job posting was last updated on 12/12/2025

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