Healthcare Fraud Shield

Compensation

Full Description

Description Reports To: VP IT Operations On-Call Requirement: Participation in 24x7 rotation We are seeking a skilled and proactive Windows Systems Administrator to support and maintain our enterprise IT infrastructure. This role is responsible for managing complex Windows environments, ensuring system reliability, security, and performance across servers and cloud platforms. The ideal candidate is hands-on, security-minded, and customer-focused, with strong troubleshooting skills and the ability to communicate effectively with both technical and non-technical stakeholders. Key Responsibilities • Administer, monitor, and maintain Windows Server environments (physical and virtual). • Monitor system logs, security alerts, and performance metrics to proactively identify and resolve issues. • Troubleshoot and resolve hardware, software, networking, and infrastructure-related issues. • Manage patching and vulnerability remediation across all servers and endpoints. • Ensure adherence to IT operations procedures, security standards, and change management protocols. • Assist with deployment, configuration, and maintenance of new and existing servers and infrastructure components. • Collaborate with external vendors for support, implementation, and maintenance activities. • Contribute to the company’s Information Security Management Program (ISMP), including: • Performing security monitoring and audit activities • Supporting policy development and compliance initiatives • Assisting with HITRUST CSF compliance efforts • Evaluate and recommend hardware and software solutions to enhance system performance and security. Skills, Knowledge and Expertise • 5+ years of experience administering Windows Server environments (physical and virtual). • Experience with virtualization platforms (VMware, Hyper-V, etc.). • Experience with Microsoft Azure, Entra ID (Azure AD), Microsoft 365, and Group Policy. • Working knowledge of networking fundamentals and security best practices. • Experience reviewing logs and investigating incidents using SIEM or log management tools. • Strong troubleshooting skills across infrastructure, operating systems, and applications. • Experience with scripting and automation (PowerShell required; Ansible or other automation tools a plus). • Ability to communicate effectively with both technical and non-technical audiences. • Strong documentation and process adherence skills. Preferred Qualifications: • Experience in regulated environments (healthcare or similar). • Familiarity with HITRUST CSF or other security/compliance frameworks. • Experience with CyberArk PAM. Key Competencies: • Proactive problem-solving mindset • Strong attention to detail • Accountability and ownership • Customer-service orientation • Ability to prioritize in a fast-paced environment Benefits • Medical, Dental & Vision insurance • 401(k) retirement savings with employer match vesting immediately • Vacation and sick paid time off • 7 paid holidays & 2 floating holidays • Paid maternity/paternity leave • Disability & Life insurance • Flexible Spending Account (FSA) • Employee Assistance Program (EAP) • Free on-site fitness center • Professional and career development initiatives • Remote work eligible REMOTE WORK REQUIREMENTS: • Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload. Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law About Healthcare Fraud Shield Healthcare Fraud Shield, headquartered in Chesterfield, MO, is a leading provider of innovative fraud, waste, and abuse (FWA) solutions for healthcare insurance payers. Since its establishment in 2011, the company has focused solely on healthcare fraud prevention and payment integrity, delivering unique advantages to its broad client base. At the heart of Healthcare Fraud Shield's offerings is FWAShield™, an integrated platform designed by industry-leading healthcare experts. This comprehensive solution includes PreShield™ (pre-payment), PostShield™ (post-payment), RxShield™ (pharmacy analytics), CaseShield™ (case management), and QueryShield™ (ad-hoc querying tool). Leveraging the latest technology available, Healthcare Fraud Shield provides the most affordable, flexible, transparent, efficient, and effective solution in the marketplace. With over 20 years of experience, the founders of Healthcare Fraud Shield are pioneers in successful fraud detection software development in the financial services industry. They have designed their suite of software to identify superior FWA rates, utilizing advanced analytics, AI, and the best exterior data. Additionally, Healthcare Fraud Shield offers expert services in detecting and verifying suspected FWA billed services, including the development of claim edit rules. Their experienced SIU team, which includes Accredited Health Care Fraud Investigators and Certified Professional Coders, delivers top-notch training throughout the country. Trust Healthcare Fraud Shield to safeguard your healthcare insurance payments and ensure payment integrity.