Headspace

Compensation

Full Description

About the Senior Revenue Operations Manager at Headspace: Headspace’s mission is to provide every person access to lifelong mental health support. We provide on-demand access to behavioral health coaching, video therapy, video psychiatry and self-guided content that’s proven to improve symptoms of depression and anxiety. Our team of experts ranges from mental health clinicians to Emmy award-winning producers and data scientists, working together as one to help millions of people around the world be healthier and more productive. Headspace enterprise offerings combine this experience with a human-centered model of care, with coaching, therapy, psychiatry and EAP services under one roof. Our B2B business is the largest and fastest growing channel at Headspace, supporting 4,000+ enterprises and 50+ million covered lives. We are hiring a Revenue Operations generalist to own and scale our GTM systems, integrations, and reporting infrastructure. This role sits at the center of Sales, Customer Success, Marketing, and Finance, ensuring our revenue lifecycle is accurately represented, automated, and measurable across systems. This is a hands-on role for someone who has been the go-to admin—not just a requirements gatherer. You will work directly in Salesforce, HubSpot, NetSuite, billing tools, and automation platforms to keep the GTM engine running cleanly and efficiently. What You Will Do Salesforce Reporting Own Salesforce reporting and dashboard strategy to support GTM leadership, RevOps, Finance, and Executive Leadership. Partner with stakeholders to define and standardize revenue metrics, pipeline views, and lifecycle performance. Build and maintain reporting dashboards that connect Salesforce and downstream systems into executive-ready insights. Ensure reporting accuracy through strong data modeling and governance practices. GTM Systems & Integrations Manage and maintain connections across the GTM tech stack, including Salesforce, HubSpot, NetSuite, Zoominfo, billing systems (e.g., Zone Billing), and Workato. Monitor system health, data syncs, and integration reliability; proactively identify and resolve issues. Partner with internal system owners and external vendors to troubleshoot, escalate, and remediate integration failures. Revenue Lifecycle Operations Support the full GTM lifecycle across systems—from lead and opportunity management through contracting, billing, renewals, and expansions. Ensure consistent lifecycle stage definitions and data flow across Salesforce, HubSpot, Finance, and billing tools. Assist RevOps leadership in translating GTM process changes into scalable system updates. Automation & Workflow Optimization Build and optimize Salesforce Flows, validation rules, and automation to streamline GTM workflows. Maintain and enhance HubSpot workflows supporting lead routing, lifecycle progression, and marketing handoffs. Reduce manual work while preserving data quality, auditability, and operational clarity. Cross-Functional Partnership & Troubleshooting Serve as a liaison between Revenue Operations and other system experts (Finance, Marketing Ops, IT, external consultants). Diagnose complex system and data issues that span multiple tools and teams. Provide clear, pragmatic recommendations when tradeoffs exist between speed, accuracy, and scalability. Documentation & Operational Rigor Build and maintain clear documentation, SOPs, and system runbooks for GTM processes and tooling. Ensure institutional knowledge is captured and transferable—not trapped in individuals. Support onboarding and enablement by making systems understandable and repeatable. What You Will Bring Required 5+ years of experience in Revenue Operations, GTM Operations, or a similar role in a B2B environment. Salesforce Administrator certification or equivalent hands-on experience serving as a primary Salesforce admin. Deep, practical experience working with: Salesforce HubSpot NetSuite Billing systems (e.g., Zone Billing or similar) Automation tools such as Workato, Make.com, Zapier Strong understanding of how revenue data flows across Sales, CS, Marketing, and Finance. Ability to independently troubleshoot systems and integrations without needing step-by-step direction. Preferred Experience as RevOps Analyst, RevOps Engineer, or GTM Systems roles. Direct ownership of Salesforce automation and HubSpot workflows. Experience supporting subscription-based or recurring revenue models. Pragmatic approach to improving systems incrementally. Background in healthcare or similar industry is a plus. Location: We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $98,000-$138,000 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: A mission that matters—with impact you can see and feel A culture that’s collaborative, inclusive, and grounded in our values The chance to shape what mental health care looks like next Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program. Privacy Statement All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice