HCLTech

Compensation

Full Description

Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and inclusive work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operation and maintenance of data center equipment, supporting business continuity and operational excellence. What You'll Do: - You will provide on-site technical support for servers, network devices, and other data center hardware. - You will perform routine maintenance, troubleshooting, and repair tasks to ensure optimal infrastructure performance. - You will coordinate with remote IT teams to execute hardware installations, upgrades, and decommissions. - You will monitor data center environmental conditions and report any anomalies. - You will maintain accurate documentation of all activities and incidents. - You will respond promptly to service requests and escalate issues as necessary. - You will ensure compliance with data center security policies and safety standards. - You will assist in inventory management and asset tracking within the data center. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and cabling standards. - Proficiency in troubleshooting hardware and connectivity issues. - Ability to work independently and communicate effectively with remote teams. - Familiarity with data center management tools and monitoring systems. - Commitment to following safety protocols and security procedures. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with cloud infrastructure and virtualization technologies. - Knowledge of scripting or automation tools for data center tasks. - Previous experience working in a colocation or multi-tenant data center environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a dynamic and inclusive workplace culture that values innovation. - We offer flexible work arrangements and support for work-life balance. - We offer access to cutting-edge technology and tools to support your success. Ready to Apply? If you are ready to take the next step in your career as a Data Center Analyst with HCLTech, please submit your resume and cover letter through our careers portal or email us directly at careers@hcltech.com. We look forward to hearing from you!