Harvey Performance Company

Compensation

Full Description

WHO WE ARE: At Harvey Performance Company, we're more than a team; we're a community. Our thriving, dynamic, and rapidly expanding organization values community, celebrates success, and fosters personal and professional growth opportunities. THE OPPORTUNITY: We are seeking a Customer Service Representative that has a passion for excellence, can thrive in a fast-paced environment, and can operate both independently and as part of a team. The primary responsibility for a Customer Service Representative is to ensure a frictionless experience by promptly and accurately processing a high-volume of incoming orders, phone calls, and other inquiries. IN THIS ROLE, YOU WILL: • Manage various incoming requests, such as purchase orders, stock inquiries, returns, and others. • Ability to adapt to a constantly changing work environment. • Recognize potential sales opportunities and provide relevant information to appropriate parties. • Navigating multiple software applications in tandem, such as MS Office, Salesforce, ERP systems, and website. • Potential to participate in additional interdepartmental projects/initiatives. YOU’LL BRING: • A desire to start your career in an industry-leading organization. • Motivation to learn about our products, brands, and industry as a whole. • Thrive in a fast-paced environment where performance is measured. • Natural ability to communicate and collaborate with team members. • A customer-centric mindset. • Ability to evaluate processes and propose improvements. WHERE YOU’LL WORK: • Harvey Performance Company promotes a culture of flexibility and autonomy, as such, this position is supported in a remote nature. You can cultivate your professional growth in your chosen environment. We value work-life balance, allowing you to structure your work environment in harmony with your lifestyle. WHAT HARVEY PROVIDES: • A fun, rapid-growing environment where new opportunities are regularly made available. • Opportunities for training and development, including tuition reimbursement. • A comprehensive benefits package, including PTO, paid holidays, health, dental, vision insurance, employee equity program, and a 401k match program, along with profit sharing. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.