Harvard Partners, LLP

Compensation

Full Description

Cloud Infrastructure and Server Management: • Deploy, configure, and maintain cloud-hosted servers and services primarily in MS Azure. • Manage virtualized environments using VMware, Hyper-V, or cloud-native virtualization solutions. • Optimize and manage WP Engine-hosted websites, ensuring uptime, security, and performance. • Maintain and monitor Sucuri Web Application Firewall (WAF) and security services for all web properties. • Ensure high availability, scalability, and redundancy of cloud-based infrastructure. • Manage cloud networking configurations, including VPNs, load balancers, and cloud firewalls. Security and Compliance: • Maintain security best practices and standards, including web application firewalls (WAF), malware detection, and participate with incident response as needed. Must be fully bilingual (English and Spanish), oral and written. • The Cloud Administrator is responsible for managing and maintaining our cloud-hosted infrastructure and server environments. This role's main focus is to ensure stability, security, and efficiency of cloud-based and on-premises servers, web hosting, and monitoring platforms. The position involves advanced troubleshooting, cloud architecture design, configuration, performance monitoring, and working closely with IT teams to support business operations. Responsibilities: • Ensure cloud security best practices, including IAM, Entra ID, O365 Defender, encryption, network security policies, and compliance with GDPR, HIPAA, NIST, and PCI-DSS. • Configure and enforce access control policies in WP Engine, AWS, Azure and O365 Services, and WAF. Monitoring and Performance Optimization: • Utilize monitoring tools, such as SolarWinds and Pingdom, to track and remediate cloud and server performance, uptime, and network health. • Proactively monitor WP Engine-hosted websites for performance bottlenecks, downtime, and security threats. • Optimize cloud resource utilization to manage/reduce costs and improve efficiency. • Perform regular system maintenance, including patching, updates, and performance tuning. Troubleshooting and Support: • Diagnose and resolve complex cloud, server, and website performance issues, including system failures, connectivity problems, and security threats. • Provide advanced support for cloud-based applications, database servers, and virtualized workloads. • Act as an escalation point for cloud and web hosting-related incidents. • Coordinate with Sucuri, WP Engine, AWS, and Azure support teams for troubleshooting and system enhancements. Cloud Automation and Infrastructure as Code (IaC): • Utilize Infrastructure as Code (IaC) tools such as Azure Resource Manager (ARM), Terraform, or CloudFormation for automated deployments. • Implement cloud automation for provisioning, scaling, and backup management. • Develop scripts in PowerShell to enhance system administration and automate tasks. Documentation and Compliance: • Develop and maintain detailed cloud and system documentation, including architecture diagrams, configurations, and procedures. • Ensure compliance with IT governance policies, security best practices, and regulatory frameworks. • Maintain accurate WP Engine, Sucuri, SolarWinds, and Pingdom documentation for performance tracking and issue resolution. Collaboration and Communication: • Work closely with network, security, and application teams to ensure seamless integration of cloud services. • Communicate system updates, security alerts, and best practices to stakeholders. • Provide recommendations for cloud service adoption, optimization, and migration strategies. Continuous Learning and Development: • Stay updated with emerging cloud technologies, best practices, and industry trends. • Evaluate new cloud solutions and monitoring tools to enhance infrastructure performance and security. • Participate in cloud-related certifications and training programs to stay ahead of industry developments. Qualifications: • Fully bilingual (English and Spanish), oral and written. • Bachelor's degree in Computer Science, Information Technology, or a related field. • 7+ years of experience in system administration, cloud infrastructure, and web hosting management. • Strong PowerShell scripting expertise and experience automating systems configuration operations • Experience with cloud platforms such as Azure. • Strong knowledge of WP Engine, Sucuri, SolarWinds, and Pingdom for website hosting, security, and monitoring. • Experience managing virtualized environments (VMware, Hyper-V) and cloud networking principles. Knowledge on Acropolis. • Expertise in server administration (Windows, Linux) and identity management (ADFS,Active Directory, Azure/Entra ID). • Familiarity with web application security, monitoring tools, and firewall configurations and knowledge in micro segmentation. • Experience with cloud-based disaster recovery and backup solutions such as Veeam-Backup, CA Arcserve or Azure backups (formerly knows as Data Protection Manager). • Knowledge in Citrix Cloud environment.