Harte Hanks

Compensation

Full Description

Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands. Position Overview We’re looking for a senior leader responsible for overseeing logistics operations, driving revenue growth, and optimizing end-to-end supply chain performance to support the company’s operational goals and customer needs. This role requires proven experience in developing sales and logistics strategies and leading a small, high-performing team. Your day to day includes aligning sales objectives with overall business goals and ensuring operational execution consistently meets or exceeds client expectations. Key Responsibilities • Sales Strategy: Cultivating client relationships while identifying new business, analyzing market trends, meeting revenue targets, and sales forecasting. • Operational Optimization: Analyzing how we service our clients, removing bottlenecks, and implementing efficient processes to support the revenue objective. • Team Leadership: Collaborating with third-party logistic providers, finance, and other teams, to align operational capacity with fluctuating demand to maximize efficiency and profitability. • Performance Management: • Developing key performance indicators focused on growth, client retention, and controlling logistics costs to ensure adherence to the budget. • Identifying cost-reduction initiatives, negotiating vendor contracts and rates, and process flow enhancements. • Mitigating logistics-related risks and monitoring customer feedback to identify areas for improvement. Qualifications • 10+ years in sales and leadership experience in supply chain, logistics, and transportation management. • Analytical with high proficiency in financial metrics (P&L, margin analysis) and strategic planning. • Excellent communication skills with the ability to effectively present logistics information to various stakeholders including the board of directors, employees, and external partners. • Hand-on and comfortable in a MS Office 365 environment. • Bachelor's degree in Logistics, Supply Chain Management or related fields a plus What We Offer • Group Health and Wellness (Medical, Dental, and Vision) • Health Savings Account (HSA) • Educational Assistance • Voluntary plans, including critical illness, accident, and hospitalization • 401k plan with Company Match and Roth contributions | Immediate vesting • Pet Insurance, free legal services, employee discount programs, and more….