Harris Computer

Compensation

Full Description

The VP of IT Operations is a senior executive responsible for the strategic direction and day-to-day management of the organization's global technical infrastructure. This includes cloud services, data centers, networking, enterprise applications, integrations and service desk. The primary goal is to ensure 24/7 system availability, scalability for business growth, and a seamless digital experience for all employees and customers. WHAT WILL YOUR NEW ROLE BE The duties of this role are split between strategic leadership and operational excellence. Strategic Leadership: Infrastructure Roadmap: Develop and execute a 3–5 year infrastructure strategy that aligns with business goals Budget Management: Oversee a multimillion-dollar OPEX and CAPEX budget; optimize spend and vendor contracts to maximize ROI. AI Adoption: Embrace available AI tools and platforms to provide automation and self-service capabilities to Harris employees. Operational Duties: System Reliability: Oversee Data Center, Cloud and Network Operations teams to maintain 99.99% uptime. Cybersecurity Operations: Partner with the CISO to implement proactive threat detection, incident response, and disaster recovery (DR) protocols. Vendor Management: Lead negotiations and performance reviews with key partners (Microsoft, Amazon, Dell, CDW, TELUS, PAN, others). Talent Development: Direct, mentor, and scale a global team of IT professionals, fostering a culture of continuous improvement WHAT WE ARE LOOKING FOR Total Experience: 12–15+ years in Information Technology. Leadership Experience: 7+ years in a senior management role (Director or above) overseeing large, cross-functional teams. Technical Track Record: Proven experience leading digital transformations, large-scale cloud migrations, or modernizing legacy data centers. Industry Specifics: (preferred) Experience in high-compliance or high-volume industries like FinTech, Healthcare, or E-commerce. Education: Bachelor’s Degree in Computer Science, Information Technology, or Engineering. Certifications (Examples of preferred cert’s): ITIL 4 Master: For service management excellence. CISSP: For a deep understanding of security operations. PMP: For managing complex, large-scale infrastructure projects. Cloud Architect Certifications: (AWS Certified Solutions Architect or Azure Solutions Architect Expert). WHAT WILL MAKE YOU STAND OUT Technical Acumen: Cloud Architecture (Hybrid/Multi-cloud), Cybersecurity, DevOps/CI-CD, Data Privacy. Business Acumen: Financial forecasting, Contract negotiation, M&A integration, ROI analysis. Soft Skills: Executive presence, Crisis management, Influence without authority, Radical transparency. WHAT WE OFFER Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days Comprehensive Medical, Dental and Vision coverage from your first day of employment Employee stock ownership and RRSP matching programs Lifestyle rewards program Flexible work options Performance driven organization with many opportunities for advancement And more! Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.