Harris Computer

Compensation

Full Description

Director, Product Management EST time - US Remote Reports to: Chief Technology Officer (CTO) Role Family: Product Management Role Band: M5 Purpose of the Role The Director of Product Management will own strategy, vision, and execution for one or more key products within the Sunrise ecosystem — with a focus on add-on modules such as mobile solutions, patient engagement, and analytics. This leader will define product direction, manage roadmaps, and guide cross-functional teams to deliver solutions that drive measurable clinical, operational, and financial value for our clients. This role requires someone who brings strong EHR domain knowledge, has a track record of visioning and delivering differentiated products, and can effectively influence across departmental boundaries. The ideal candidate has previously held a senior product role in a healthcare technology company, is comfortable leading through ambiguity, and excels at coaching both product managers and business analysts. Key Responsibilities In combination with the Product team, develop and own the end-to-end product lifecycle: from discovery and roadmap planning to delivery and go-to-market support Serve as the voice of the customer — partnering with clinicians, clients, and internal stakeholders to define high-impact problems and validate solutions Define and evangelize product vision and priorities that align with overall R&D and business goals Lead go-to-market strategy and collaboration with commercial, marketing, and support teams Mentor and coach product managers and BAs to elevate team performance, product thinking, and cross-functional influence Drive discovery and delivery for modular add-on products within a complex enterprise EHR ecosystem Ensure usability, clinical workflow integration, and system interoperability are core to every release Stay current on industry trends — especially mobile-first care and patient engagement solutions — to inform product strategy Present product strategy and updates to internal leadership, clients, and external stakeholders with clarity and confidence Work in concert with their assigned development lead, and in collaboration with product team Required Experience & Qualifications 8+ years in Product Management, including 3+ years in a director-level or principal-level role Proven success building or leading EHR modules or adjacent clinical software products Deep understanding of provider-side clinical workflows, revenue cycle integration, and patient experience best practices Demonstrated ability to lead through influence, particularly in matrixed organizations Experience with mobile product design, patient engagement strategies, and cloud-based delivery models Strong presentation, storytelling, and stakeholder alignment skills Prior experience mentoring product managers and/or business analysts Bachelor’s degree required; Master’s preferred in healthcare, business, informatics, or technology fields Success Profile The ideal candidate: Thinks strategically but executes pragmatically Balances user empathy with business acumen Operates with high accountability and low ego Can synthesize complexity into simple, compelling decisions Builds followership through clarity, consistency, and curiosity Competency Expectations Competency Level Product Strategy - Expert EHR & Clinical Workflow Knowledge- Expert Go-to-Market Planning- Senior Mobile & Patient Engagement- Senior Cross-functional Leadership - Expert Presentation & Communication - Expert Mentoring & Coaching - Senior Agile/Lean Practices - Senior Competitive & Market Awareness - Senior Roadmap & Prioritization - Expert Working Arrangements Remote, US - EST time Limited travel (30-40%) to client sites, conferences, or team working sessions 150-175k Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.