HantePay

Compensation

Full Description

Pre-Sales Engineer – Restaurant POS & Payments Location: Los Angeles / Remote (US) Type: Full-time Department: Sales / Solutions About the Role We are looking for a Pre-Sales Engineer to bridge technology and sales for our restaurant POS & payments platform. This is not a cold-calling sales role. You will work closely with sales, partners, and restaurant operators to demo, explain, and design solutions, helping customers understand how our system fits their real-world operations. If you enjoy explaining complex systems in simple ways and working directly with customers, this role is for you. What You’ll Do • Conduct product demos for restaurant owners, ISOs, and partners • Explain POS workflows, payment processing, and integrations in clear, non-technical language • Support sales during the pre-sales and closing process • Assess customer technical needs and recommend solutions • Assist with onboarding and early-stage implementation when needed • Act as a feedback bridge between customers, sales, and product teams What We’re Looking For • Technical background in one or more of the following: • POS systems / SaaS platforms • Payments, terminals, or fintech systems • IT, networking, hardware, or system integrations • Ability to communicate clearly with non-technical users • Comfortable presenting and running demos (live or remote) • Organized, reliable, and customer-focused • Prior experience as: • Sales Engineer • Pre-Sales Engineer • Field Engineer / Support Engineer (looking to move into pre-sales) • Solutions Engineer (junior–mid level) Nice to Have (Not Required) • Restaurant or hospitality industry experience • Payment processing knowledge (EMV, terminals, gateways) • API / integration familiarity • Experience working with ISOs or merchant services Why Join Us • Work on a real restaurant operating system, not a generic POS • Small team, high ownership, real impact • Opportunity to grow into: • Solutions Architect • Product Specialist • Head of Pre-Sales • No meaningless KPIs — your value is measured by customer understanding and deal quality Compensation • Competitive base salary • Performance bonus • Flexible work setup (remote / hybrid) • Growth-oriented role with long-term upside 职位类型：全职 薪资： $3,000.00至$8,000.00（每月 ） 工作语言: • Chinese+English (必填) 是否愿意出差: • 25% (必填) Work Location: 现场办公