Hancock Claims Consultants Technicians

Compensation

Full Description

Key Responsibilities: Strong collaboration skills, including the ability to work effectively with cross-functional teams to gather requirements, provide status updates, and ensure alignment on testing priorities and objectives. Achieving in-depth functional knowledge of the software system and how customers utilize our software Ability to collaborate with business units and stakeholders to understand objectives, processes, and challenges. Elicit, document, and prioritize business and functional requirements through workshops, interviews, and other communication methodologies. Translate business requirements into clear, concise functional specifications and acceptance criteria. Ability to analyze current workflows and propose enhancements to improve efficiency and system usability. Maintain detailed documentation of requirements, workflows, and system changes. Communicate effectively with both technical and non-technical audiences throughout the project timeframe. Skills and Competencies Strong analytical and problem-solving abilities. Excellent communication skills, including the ability to effectively interact with varied and diverse audiences. Experience with JIRA desired Proven success working as a member of a fast-paced software development team Experience in the full software development life cycle from design to deployment An agile mindset - you are flexible in your approach and able to pivot when necessary Ability to juggle competing priorities, keep to tasks and deadlines, and be organized 2 to 5 years of experience