Customer Support Representative
Compensation
$60K - 70K a year
Responsibilities
Answer inbound customer calls, direct customers to support materials, and coordinate with technical teams for complex issues.
Requirements
Experience in customer service, good demeanor, problem solving skills, and a humble, servant attitude.
Full Description
Hamilton Motor Company: Hiring for a Customer Support Representative Position Hamilton Motor Company is a leading provider of upgraded infotainment systems for Lexus, Toyota, and Subaru vehicles. We distribute to badged Lexus/Toyota dealerships, as well as DIY customers across the USA and Europe. Our company has employees in Raleigh, NC and Canada, working remotely and on-site. Our team culture values humility and technical capability. In a fast-growing environment, there are lots of opportunities for merit-based growth. Responsibilities: -Answer daily inbound phone calls from customers about their infotainment systems -Direct customers to relevant company support materials - help center articles, YouTube videos, etc. -Open tickets and coordinate with technical team for complex issues Requirements: -Experience in Customer Service -Good demeanor for helping customers -Pattern recognition and problem solving skills -Desire to mature in a growing business -Humble, servant attitude Salary and Details: -40-45 hours per week -Location: 5916 Triangle Dr Raleigh, NC 27617 -Salary range $60-70k. Additional benefits after time spent at company.
This job posting was last updated on 10/22/2025
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