Guidehouse

Compensation

Full Description

Job Family: IT Architecture/Cloud Travel Required: Up to 10% Clearance Required: None What You Will Do: • Configure, administer, and support internal business applications in alignment with Guidehouse standards for security, governance, and performance • Provide Tier 1 / Tier 2 support for end users, including troubleshooting application, software, and basic system issues • Assist with support and maintenance of enterprise systems, including ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics, Workday, Deltek Costpoint, Deltek Replicon) • Customize application features, workflows, forms, and rolebased access to support business processes • Support user access requests, account setup, and basic security permissions • Leverage lowcode / nocode platforms, automation tools, and AIenabled features to streamline workflows and reduce manual effort • Partner with business users to gather requirements, document use cases, and translate needs into effective application configurations • Assist with testing, upgrades, releases, deployments, and change management activities • Document incidents, resolutions, configurations, and standard operating procedures • Participate in data validation, basic reporting, and application optimization initiatives • Coordinate with vendors or internal technology teams to escalate and resolve issues as needed • Support training efforts and help users adopt new systems or features • Operate with professionalism, attention to detail, and collaboration in a fastpaced, teamoriented environment What You Will Need: • Requires a University Degree and minimum 0-2 years of prior relevant experience OR 4 years of relevant experience in lieu of degree • Strong interest in enterprise technology, business applications, and process improvement • Foundational understanding of:• Application administration and configuration concepts • IT fundamentals such as operating systems, networking, or databases • Data structures, basic SQL, or reporting concepts • Strong analytical, problemsolving, and organizational skills • Clear written and verbal communication skills, with the ability to work effectively with technical and nontechnical users • Demonstrated professionalism, accountability, and willingness to learn What Would Be Nice To Have: • Degree in Information Technology, Computer Science, Information Systems, Management Information Systems, or a related field (or equivalent experience) • Exposure to ERP systems (SAP, Oracle, Microsoft Dynamics, Workday, Deltek, etc.) through coursework, internships, or projects • Experience or exposure to lowcode / nocode platforms (e.g., Microsoft Power Platform, ServiceNow, Appian, Mendix) • Familiarity with workflow, automation, or business process tools • Exposure to AIenabled capabilities such as copilots, chatbots, or intelligent automation • Basic scripting or programming experience (Python, JavaScript, PowerShell) • Familiarity with IT service management or ticketing tools • Interest in enterprise systems, business applications, or IT consulting The annual salary range for this position is $51,000.00-$85,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: • Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.