Guardant Health

Compensation

Full Description

Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. The Health Systems Program Office Director builds and runs the operating system that enables world-class strategic account management across Guardant Health’s National and Regional Health System accounts. This role is the hub that connects field execution with cross-functional partners, ensuring strategy becomes repeatable action, customer insights become value, and performance becomes measurable outcomes that accelerate Shield and portfolio growth. Reporting to the Vice President, Health Systems Strategy and Enablement, this leader runs governance and communication cadence, drives cross-functional playbook creation and adoption, and ensures strong coordination across data/analytics, CRM, and enablement capabilities. The ideal candidate brings a chief-of-staff mindset, deep program management experience, and confidence operating across enterprise health system complexity. What success looks like A simple, trusted governance rhythm that drives alignment, accountability, and faster decisions across Health Systems. Consistent, high-quality strategic account planning standards and execution across field teams, with measurable improvement in adoption and pilot-to-scale conversion. Cross-functional playbooks that are built, used, and continuously improved, reducing friction and increasing repeatability. Clear, executive-ready reporting that surfaces wins, risks, and opportunities early with recommended actions. Strong visibility to account progress, adoption and ordering metrics, and program impact through coordinated analytics and CRM workflows. Customer-centric messaging and resources that support provider-facing selling and direct-to-patient pull-through in partnership with marketing teams. Key Responsibilities Run the Health Systems operating cadence and governance, including business reviews, internal account QBRs, executive updates, and cross-functional decision forums; drive clear actions, owners, and follow-through. Own the Health Systems KAM Excellence program by defining and scaling strategic account standards, tools, and training for account planning, stakeholder mapping, customer journey management, value realization, and QBR discipline. Serve as a close partner to the National Sales Directors, Executive Director, Head of Health Systems Field and Area Directors to evaluate risk early, spot gaps, share best practices, and translate complex account dynamics into cross-functional asks. Build and drive adoption of cross-functional playbooks that make execution repeatable, including pilot-to-scale motions, solution adoption workflows, escalation pathways, handoffs, and enterprise readiness requirements. Act as the voice of the customer internally by gathering and validating health system insights, then translating them into improved engagement models, enablement needs, and strategic recommendations. Partner with Health Systems Marketing to sharpen the value proposition, executive narratives, and customer-ready messaging informed by account insights and outcomes data. Partner with Brand Marketing to ensure strong sales and direct-to-patient pull-through messaging and resources are aligned to field needs and account strategies, supporting adoption and sustained demand. Coordinate with analytics and CRM/RevOps to define success metrics, dashboards, and workflow standards; ensure data quality, visibility, and consistent reporting that supports forecasting and execution. Drive performance management by monitoring program KPIs, surfacing trends and risks, and delivering concise, executive-ready readouts with recommended decisions. Lead program and project management for priority Health Systems initiatives, ensuring scopes, timelines, interdependencies, and milestones are clear and delivered. Champion change management by reinforcing customer-centric behaviors and driving adoption of new ways of working across functions. Qualifications 15+ years' experience in life-science industry. 7+ years in chief of staff, program management, business operations, or strategic account management enablement; healthcare/diagnostics/health tech experience preferred. Proven experience running governance cadences and cross-functional programs with senior leaders. Experience building playbooks, enablement, and adoption mechanisms that scale best practices. Experience partnering with analytics and CRM/RevOps teams to build reporting, dashboards, and data quality standards. Bachelor’s degree required; advanced degree/MBA/master's in healthcare preferred. Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Remote - Open Position (USA) Primary Location Base Pay Range: $171,955 - $236,470 Other US Location(s) Base Pay Range: $171,955 - $236,470 If the role is performed in Colorado, the pay range for this job is: $182,070 - $250,380 Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants. Please visit our career page at: http://www.guardanthealth.com/jobs/ If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.