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Grand Lifestyles

via Indeed

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Director of Community Relations Senior Living

Country Club Hills, IL
full-time
Posted 9/19/2025
Verified Source
Key Skills:
Marketing strategy
Community outreach
Sales management
Event planning
Communication
CRM software
Senior living industry knowledge
Compassion and empathy

Compensation

Salary Range

$65K - 65K a year

Responsibilities

Develop and execute community outreach, marketing, and sales strategies to build relationships and grow the senior living community.

Requirements

Bachelor's degree preferred, 3+ years in senior living or related marketing/sales, strong interpersonal skills, CRM proficiency, and empathy for seniors.

Full Description

This position offers a very aggressive commission plan. Job Summary: As the Director of Community Relations in our senior living community, you will play a crucial role in building strong relationships with residents, their families, and the local community. You will be responsible for overseeing all aspects of community outreach, marketing, and sales to ensure the growth and success of our community. Key Responsibilities: Community Outreach and Engagement: • Develop and implement outreach strategies to build and maintain relationships with local organizations, healthcare providers, and senior-focused groups. • Plan and execute community events, workshops, and seminars to engage with seniors and their families, fostering a sense of community. Marketing and Promotion: • Develop and execute marketing plans to increase awareness of our senior living community within the target market. • Create compelling marketing materials, including brochures, flyers, and digital content, to effectively communicate the value of our community. Sales and Admissions: • Manage the sales process from initial inquiry to move-in, ensuring prospective residents and their families receive exceptional support and information. • Conduct tours of the community and effectively communicate the features and benefits of living in our community. Customer Relationship Management: • Build and maintain strong relationships with current residents and their families, addressing concerns and ensuring their satisfaction. • Collaborate with the management team to identify opportunities for continuous improvement and resident retention. Qualifications: • Bachelor's degree in Marketing, Business, or a related field (preferred). • Proven experience in marketing, sales, or community relations, with at least 3 years of experience in senior living or a related industry. • Strong understanding of the senior living industry, including the needs and preferences of seniors and their families. • Exceptional interpersonal and communication skills. • Ability to work independently, manage multiple tasks, and meet deadlines. • Proficiency in using CRM software and marketing tools. • Compassion, empathy, and a genuine desire to improve the lives of seniors. If you are a results-driven professional with a passion for enriching the lives of seniors and their families, we encourage you to apply for the Director of Community Relations position at Grand Lifestyles. Join us in creating a warm and welcoming senior living community that provides comfort, care, and a sense of belonging to our residents. Grand Lifestyles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and residents. To apply, please submit your resume and a cover letter outlining your qualifications and experience in community relations and senior living marketing. Job Type: Full-time Pay: From $65,000.00 per year Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Life insurance • Paid time off • Vision insurance Work Location: In person

This job posting was last updated on 9/25/2025

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