Grand Fitness Mgmt, LLC

Compensation

Full Description

Description Overview Grand Fitness Partners (GFP) operates 90+ Planet Fitness locations across South Florida, California, Northern New Jersey (including Pennsylvania), and Virginia, serving 600K+ members. GFP is committed to delivering high-quality, accessible fitness experiences in a welcoming and non-intimidating environment. We are looking for a hands-on, people-first leader to take on the Regional Operations Manager role. This position is designed to bring leadership closer to our customers while ensuring operational excellence and team development across 5-7 club locations. In addition to overseeing multiple locations, the Regional Operations Manager will directly manage one club and provide in-person support 2-3 times per week to improve customer satisfaction and develop teams. Income: $77,000 - $80,000/Annual Salary. Plus, quarterly bonus opportunity Key Responsibilities Club Management (30%) • Serve as the General Manager of one club while overseeing 4-6 additional locations. • Ensure smooth daily operations by maintaining high service and operational standards. • Address facilities maintenance and resolve operational challenges quickly. • Drive membership growth and retention through customer engagement and outreach. • Ensure clubs maintain cleanliness, safety, and compliance with company policies. Team leadership & Development (25%) • Lead, coach, and develop teams to strengthen leadership and operational effectiveness. • Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for General Managers and Assistant Managers. • Identify and cultivate future leaders within the organization. • Reinforce and validate training programs to ensure consistency in team competency and customer service. Financial Management (20%) • Manage P&Ls, budgets, and financial performance for assigned clubs. • Assist with staffing levels, ensuring each club is adequately resourced for optimal performance. Club Support & Marketing (15%) • Collaborate with Field Marketing Specialists and General Managers to execute local marketing strategies that drive club growth. • Provide on-site support at clubs 2-3 times per week. • Support new club openings, ensuring a seamless and successful launch. Operational Oversight (10%) • Ensure compliance with all health, safety, and company policies. • Promote a safe and healthy environment for both members and staff. • Monitor operational efficiency and drive continuous improvement. • Assist with club re-equipment and upgrades as needed. Successful external candidate will be required to successfully pass criminal background check in accordance with state, local and federal laws Requirements • Proven experience in multi-unit management, preferably in the fitness, hospitality, or retail industry. • Strong leadership and coaching skills with a passion for team development. • Financial acumen with experience managing P&Ls and budgets. • Ability to travel within the assigned region regularly (2-3 times per week). • Excellent problem-solving and decision-making abilities. • Strong communication and interpersonal skills. • Ability to thrive in a fast-paced, customer-focused environment. • Willing to obtain CPR/AED Certification (training provided by Planet Fitness). • Ability to lift up to 50 pounds. • Ability to stand and walk for extended periods. • Willingness to work with cleaning chemicals and materials. Tools, Systems & Equipment Used • ABC, FRM, Power BI, Yoobic, Upkeep and MS • Capable of working extended hours, weekends, and late evenings • have reliable transportation. Position requires driver's license check.