Grainger

Compensation

Full Description

About the Role The Senior Account Manager will manage an account portfolio of some of the largest, most complex customers in N.E. Indiana and S.E. Michigan. Responsibilities: • Maximize revenue for designated account package by growing sales within existing accounts, expanding customer contacts, developing new opportunities at a level consistent with or exceeding company expectations. • Understand customer needs and remain alert and responsive to changing customer needs. • Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business. • Demonstrate focus on actions and tactics to produce positive sales results. • Demonstrate appropriate knowledge of the customers' products and services to create business strategies to increase revenue. • Understand Grainger's Value Proposition and to customers, providing solutions to grow profitable sales. • Establish customer and market priorities to build a strategic course of action to accomplish sales goals. • Develop and implement account reach strategies to include regular business reviews for key customers to maximize sales. • Observe company sales and pricing guidelines to include all healthcare compliance standards. • Leverage all resources and technical support available. • Document and understand impact of customer-focused activities to increase productivity and sales within assigned customers. • Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions. • Process discipline, ability to align planning objectives with a pipeline development process to grow market revenue. • Responsible for generating positive sales growth within specific assigned customers with an average of 10 current accounts and between $5 to $10M dollars annually.