gpac

Compensation

Full Description

As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency. You will: • Manage a select portfolio of high-end Commercial Lines clients. • Develop and streamline departmental workflows and procedures to enhance efficiency. • Collaborate closely with the Director of Commercial Lines to oversee day-to-day operations. • Identify growth opportunities for the department, including cross-selling and expanding coverage options. • Drive the achievement of agency goals and performance objectives. • Continuously enhance the client service experience, ensuring outstanding customer satisfaction. • Generate and analyze monthly reports to assess progress toward departmental goals. • Cultivate and maintain strong relationships with insurance carriers. • Foster a productive and positive work environment within the department. • Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites. • Participate in annual staff evaluations and contribute to the hiring and training of new team members. • Undertake additional responsibilities as required by the role. Qualifications: To excel in this role, you should possess: • A minimum of 5 years of experience in Commercial Lines insurance. • An active NC P & C License. • Proficiency with Applied Epic (strongly preferred). • Self-motivation and a strong sense of accountability. • Exceptional leadership, interpersonal, and organizational skills. • The ability to work collaboratively in a team environment. • Outstanding problem-solving and customer service abilities. • Proficiency in the Microsoft Office Suite. If you're ready to take your career to the next level and join a team that values excellence and innovation, we encourage you to apply today.