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Govincorp Technology Group

Govincorp Technology Group

via LinkedIn

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Technical Sales And Delivery Manager

Anywhere
Full-time
Posted 1/13/2026
Verified Source
Key Skills:
Customer Support Leadership
Process Improvement
Data Analysis

Compensation

Salary Range

$120K - 200K a year

Responsibilities

Leading customer support teams, designing scalable processes, and leveraging AI tools to improve service quality.

Requirements

Extensive experience in customer support management, process design, and team leadership, but lacking specific technical sales, Make.com expertise, and global resource management experience.

Full Description

We are looking for a Technical Sales & Delivery Manager who can do more than just build modules. This role is designed for a "full-cycle" leader: someone who can lead discovery calls with clients, design the solution architecture, and then oversee the delivery using a mix of onshore and offshore resources. Candidates must be in the Raleigh Durham area. Role Overview: As the Technical Sales & Delivery Manager for GovinCorp’s Automation Workstream, you will be the primary engine driving our Make.com consultancy services. You aren’t just selling off-the-shelf software; you are architecting custom business logic and seeing it through to completion. You will own the entire lifecycle - from the initial discovery call and technical scoping to managing the onshore/offshore development teams that build the solution. Core Responsibilities: 1. Technical Sales & Solutions Architecture • Lead discovery sessions with prospective clients to identify manual bottlenecks and automation opportunities. • Design high-level workflows and proof of concepts (PoCs) leveraging the Make.com platform. • Draft technical proposals, Statements of Work (SOWs), and pricing models for custom automation projects. 2. Account Management • Serve as the primary point of contact for existing clients, ensuring high satisfaction and identifying upsell opportunities for further automation. • Conduct quarterly business reviews to demonstrate the ROI of implemented automations. 3. Project Management & Delivery • Translate client requirements into actionable technical tasks for the engineering team. • Manage project timelines, milestones, and budgets using agile methodologies. • Bridge the communication gap between non-technical stakeholders and technical developers. 4. Resource Management (Onshore & Offshore) • Coordinate a global team of developers, ensuring clear documentation and task handoffs. • Quality Assurance (QA): Review the logic and output of the offshore team to ensure it meets GovinCorp’s quality standards before client delivery. Required Qualifications: • Make.com Mastery: Deep understanding of the Make.com platform (formerly Integromat), including advanced features like Data Stores, Webhooks, HTTP modules, and JSON parsing. • Sales Acumen: Proven experience in technical sales or pre-sales engineering, specifically in the SaaS or professional services space. • Global Leadership: Experience managing offshore resources and navigating different time zones and communication styles. • Technical Literacy: Familiarity with APIs, RESTful services, and common business tools (CRM, ERP, project management software). Preferred Skills: • Certification in Project Management (PMP, Scrum Master). • Experience with low-code/no-code tools beyond Make (e.g., Airtable, Zapier, Bubble). Background in Business Process Re-engineering (BPR). Why GovinCorp? At GovinCorp, we are at the forefront of the efficiency revolution. You will have the autonomy to build a department, influence our technical roadmap, and work with a diverse set of global clients.

This job posting was last updated on 1/15/2026

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