GovCIO
via Remote Rocketship
Support Desk Analyst – Financial Systems
Compensation
$40K - 50K a year
Responsibilities
Provide remote support and troubleshooting for judiciary-specific financial management software, ensuring proper issue recording and resolution.
Requirements
Requires a bachelor's degree, 2+ years of IT experience, troubleshooting skills, and good communication.
Full Description
Job Description: • Provide support for Judiciary-unique financial management software applications • Utilize ITSM tool to create or track issues/requests • Provide timely updates to tickets • Perform remote troubleshooting • Ensure proper recording, documentation, and closure for each issue Requirements: • Bachelor's with 2-5 years (or commensurate experience) • Minimum 2 years of IT work experience • Strong understanding of troubleshooting IT issues • Good verbal and written communication skills • Clearance Required: Must be able to acquire and maintain an AOUSC Public Trust Benefits: • Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities
This job posting was last updated on 1/15/2026
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