Govcio LLC

Compensation

Full Description

GovCIO is currently hiring for a Senior Desktop Engineer. This position will be a fully remote position. Responsibilities Provides Tier 3 support for other EPA teams on end-user HW (desktops, laptops, mobile devices), along with deskside and dispatch support services at required EPA locations to augment deskside support teams as needed Manages and deploys specialized SW and/or configurations for EPA end-users Assists Enterprise Engineers with patching and updating EPA-approved applications Coordinates with Tier 4 vendors as needed Coordinates with local stakeholders to customize activities at the local level Qualifications Bachelor's with 5 - 8 years desktop engineering experience (or commensurate experience) Tools experience required SCCM/MECM Experience managing customer requests and expectations Strong communication skills with the ability to interact effectively with stakeholders at all levels of the organization. Clearance Required: Ability to maintain a public trust clearance Preferred Skills and Experience Experience with BeyondTrust Endpoint Privilege Manager is preferred Experience with Microsoft Endpoint Configuration Manager preferred Experience with ServiceNow Experience with BeyondTrust EPM Exepreince with Microsoft Defender Project management experience a plus Posted Salary Range USD $81,850.00 - USD $110,000.00 /Yr.