via Icims
$90K - 130K a year
Lead support operations across international locations, supervise engineers, coordinate incident response, and improve IT processes.
Requires extensive IT field-services management experience in an international setting, or 12 years of experience with a high school degree, plus US citizenship for DHS/TSA clearance.
GovCIO is currently hiring for a International Support Lead for our newly awarded TSA Focus contract.Leads IT support operations for TSA's International Locations, ensuring system uptime and operational readiness. Supervises engineers and coordinates incident resolution. Implements IT process improvements and standard operating procedures. Coordinates all International support across the globe in close collaboration with the DPM Global Operations Manager. This position will be fully remote Responsibilities Basic Qualifications 8 years experience in managing, directing, and leading IT Field Services in an International setting, including deskside support, mobility support, deployment services, asset management inventory assistance, video conferencing and A/V O&M, and local on-site cabling Possesses strong strategic management leadership and interpersonal skills, applies domain expertise to make decisive problem-solving decisions, and effectively plans and coordinates complex project implementations Clearance Required: US citizenship is required to attain and maintain a DHS/TSA clearance Qualifications Required Education and Experience High School Degree with 12+ yrs experience Clearance Level:Clearance Required: US citizenship is required to attain and maintain a DHS/TSA clearance Preferred Skills and Experience Requires a broad base of technical knowledge and demonstrated organizational and leadership skills. Posted Salary Range USD $165,000.00 - USD $180,000.00 /Yr.
This job posting was last updated on 10/7/2026