Customer Service Representative, Level 1
Compensation
$40K - 60K a year
Responsibilities
Respond to routine informational inquiries and service requests via multiple communication channels and provide junior computer user support remotely.
Requirements
High school diploma or equivalent with 2 years experience, ability to obtain Secret clearance, background checks, and remote work capability.
Full Description
Description: • Receive, comprehend, provide, and respond to routine informational inquiries and service requests through telephones, e-mail, facsimile, postal mail, and the Internet • Provide junior computer user support for the US Coast Guard program • Work remotely from St. Louis location (position is full remote location) • Participate in interview and hiring process requirements including virtual interviews and biometric ID verification screening Requirements: • High school diploma with 2 years (or commensurate experience) • Must be clearable up to an active Secret clearance • Receives, comprehends, provides, and responds to routine informational inquiries and service requests via telephone, e-mail, facsimile, postal mail, and the Internet • Background check including: Criminal history (past 7 years), education verification, and employment history verification Benefits: • Employee Assistance Program (EAP) • Corporate Discounts • Learning & Development platform, to include certification preparation content • Training, Education and Certification Assistance (available to full-time employees) • Referral Bonus Program • Internal Mobility Program • Pet Insurance • Flexible Work Environment
This job posting was last updated on 9/29/2025
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