Goodstack

Compensation

Full Description

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is baked into everything we do, then you’ve found the right place! Backed by General Catalyst, the same investors behind Stripe and Airbnb, we’re building something truly extraordinary! Our Mission Our mission at Goodstack is to revolutionize how the world does good 🌎. As a Series A social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams. Global brands, including Google, TikTok, LinkedIn, HSBC, OpenAI, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference. We are on a rapid growth trajectory. Just in 2024, we facilitated $3 billion in donations to good causes. But this is just the beginning. We want to become the world's leading platform that facilitates donations to the most individual nonprofits in the world. To achieve this, we need incredible people to help us on our journey - we need you 🫵 Join us as Sales Development Representative and make a real impact for both Non-Profits and our Tech Partners! As Sales Development Representatives (SDR), you’ll be delivering exceptional customer service and managing a full sales cycle, selling through multiple channels, and building relationships with decision-makers. You’ll report to our Inside Sales Account Executive and collaborate with the sales team for Non-Profits, and contribute to the world-changing mission at the core of our business. This is a unique opportunity to have high impact, shape the future of sales for non-profits, and help scale Goodstack. As SDR, your mission will be to: Engage and qualify inbound leads through active listening to understand mutual fit. Successfully perform deep discovery to all new leads with a compassionate approach. Maintain active engagement with prospects through multiple channels simultaneously, including phone, email, and video calls. Become a product expert and build the technical know-how required to onboard new customers and resolve any onboarding issues that may arise. Maintain up-to-date knowledge of our products and its value to customers. Work with cross-functional teams to improve both product, reporting, and processes. Use HubSpot and our sales tool stack to manage all lead data to uphold its integrity. Deliver the nonprofit a 5 star experience that you would personally want to have. Track metrics and share insights that help refine future processes. Deliver the experience you’d want to have – helpful, kind, informed, and outcomes-focused. Success will be measured based on: The amount of leads you convert to signed-up Goodstack users. The amount of signed up Goodstack users you convert to customer-validated leads. This role is a perfect match for you if you have: +1 year of professional experience in sales, support, or a customer-facing role. Previous experience managing a high-volume pipeline and selling through multiple channels, including phone, email, and chat. A love for working in a fast-paced, high-growth, and always-improving environment. A self-starter and quick-thinking approach to thrive in ambiguous and rapidly changing situations. Strong storytelling, listening, and customer relationship skills, including empathy, communication, integrity, and high-quality question-asking. Excellent organizational skills and the ability to prioritize between competing priorities. A passion for learning and eagerness to dive into technology and social impact. Exceptional writing skills with attention to grammar and tone. Bonus if you have knowledge or love of: You have experience in technology and nonprofit/social impact. Preferred technology experience as an SDR and managed high-volume inbound lead funnel. 🇺🇸 What you can expect upon joining our team 💰 Salary reviews and share options becoming an integral part of our growth and share in the company's success 💝 Goodstack’s Workplace Giving ⚕️USA Private Health Insurance 🌞 $300 Brighten your day annual budget 🤓 $1,200 Learning & development annual budget 📚 Goodstack library ⭐️ Paid days off to volunteer for non-profit causes 🎤 Paid days to attend conferences 🥳 Paid day off on your birthday! 🌴 25 days annual leave, plus paid public holidays 💙 Paid sick leave 🧘🏽 Paid wellness leave ⚖️ Flexible working hours 🖥️ WFH budget upon joining 🌳 Ecologi Carbon Offsetting 🙌 … and so much more About us Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. In this future, the depth and breadth of impact we can make through everyday actions will expand dramatically – benefiting both businesses and the world. Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do. Doing this empowers everyone – companies, employees, consumers, and communities – to contribute to positive change and take meaningful action. Let's do this! 💜 OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION We take pride in our diverse and growing team representing 20+ nationalities across 5 continents 🌍! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. A team that represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself and your special lemon twist to Goodstack to propel us forward in striving to create a better world for us all. Check out our Careers Page for more details!