Golden Heartland LLC

Compensation

Full Description

Overview We are seeking a dynamic and dedicated HCBS Coordinator/Receptionist to join our team! This vital role combines front desk responsibilities with coordination of Home and Community-Based Services (HCBS), ensuring smooth communication, organization, and support for our clients and staff. The ideal candidate will be energetic, highly organized, and possess excellent customer service skills. You will serve as the first point of contact for visitors and callers while managing administrative tasks that keep our operations running seamlessly. This paid position offers an exciting opportunity to contribute to a compassionate organization committed to enhancing lives through dedicated service. HCBS Coordinator/Bilingual $19-$21/hr • Develop and implement individualized support plans, identifying necessary services and resources to meet clients' needs. • Conduct assessments to determine eligibility for services and identify support needs. • Coordinate with direct support professionals, healthcare providers, and other stakeholders to ensure comprehensive care. • Advocate for clients' rights and interests, ensuring they receive necessary accommodations and services. • Maintain accurate records, prepare reports, and document client progress. • Build relationships with community resources, healthcare providers, and other stakeholders to expand service offerings. Qualification • A bachelor's degree in a related field (e.g., social work, psychology, human services) • Experience working with individuals with disabilities • Strong communication and organizational skills • Ability to work independently and as part of a team Skills • Person-centered planning • Crisis intervention • Care planning and management • Communication and advocacy • Community resource knowledge Receptionist $15.75-$18/hr • Welcome clients, visitors, and staff, ensuring a warm and inclusive environment. • Answer phones, respond to inquiries, and handle administrative tasks, such as data entry and filing. • Serve as the first point of contact, relaying messages and information to clients, staff, and other stakeholders. • support and assistance to clients, such as providing information, answering questions, and helping with forms. • Maintain a clean and organized office environment, ensuring accessibility and safety for all. Qualification • High school diploma or equivalent • Excellent communication and interpersonal skills • Strong organizational and time management skills • Ability to work independently and as part of a team • Basic computer skills and knowledge of office software Skills Customer service Communication and teamwork Time management and organization Adaptability and flexibility. Join us in making a meaningful difference! This role offers the chance to be part of a supportive team dedicated to providing outstanding service while developing your administrative skills. We value proactive individuals who thrive in energetic environments and are eager to support our community through excellent office management and client coordination. Job Type: Full-time Pay: $15.75 - $21.00 per hour Expected hours: 40 per week Work Location: In person