GoHealth Urgent Care

Compensation

Full Description

You’re more valuable than ever – And that’s just how we’ll make you feel. Job Summary The Business Intelligence Analyst plays a pivotal role in enabling enterprise-wide, data-driven decision-making. Sitting at the intersection of Finance, Marketing, and Operations, this role transforms complex datasets into actionable insights that directly influence strategic, financial, and operational outcomes. The Analyst designs and automates reporting workflows, builds scalable dashboards, and develops data models within the Company’s modern analytics ecosystem (Snowflake, dbt, Tableau, Airflow). By partnering with senior leadership to translate analytical findings into business strategy recommendations, the Analyst ensures every decision is informed by timely, trusted, and actionable data. Qualifications Education Required: Bachelor’s degree in business, Finance, Marketing Analytics, Statistics, Economics, Computer Science, or a related quantitative field Licenses/Certifications Required: Tableau Desktop Specialist or higher Preferred: dbt Fundamentals Certification, Snowflake SnowPro Core, or equivalent. Work Experience Required: 2+ years of experience in business intelligence, analytics, or a related field, with demonstrated exposure to cross-functional projects and modern BI tools. Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.: Master’s degree in Data Analytics, Finance, or Computer Science Experience in healthcare, finance, or marketing analytics. Tableau Data Analyst Certification. • Familiarity with Snowflake or other cloud data warehouses. Knowledge of forecasting methods, variance analysis, or campaign ROI measurement. Exposure to JIRA/Agile project environments. Curiosity, adaptability, and eagerness to learn new tools and methodologies. Working knowledge of Snowflake, dbt, or other cloud data platforms and modeling tools. Experience supporting Finance, Marketing, or Operations analytics. Exposure to JIRA/Agile project environments. Familiarity with forecasting, ROI modeling, and variance analysis. Experience contributing to enterprise data governance or KPI standardization initiatives. Understanding of data privacy and security principles within healthcare or other regulated environments. Exposure to predictive modeling, segmentation, or A/B testing methodologies. Knowledge, Skills, and Abilities Proficiency in SQL for data querying and analysis. • Experience with data visualization tools (preferably Tableau). Ability to analyze and interpret both financial and marketing performance data. Ability to extract, clean, and analyze data to identify trends, patterns, and actionable insights. Strong skills in SQL, Tableau (or other BI tools), and Excel/Google Sheets to support reporting and dashboard development. Understanding of budgeting, forecasting, variance analysis, and financial KPIs to support Finance initiatives. Knowledge of campaign performance measurement, attribution modeling, and ROI analysis to support the Marketing department. Ability to tackle moderately complex data problems, evaluate options, and deliver effective, data-driven solutions. Strong written and verbal communication skills to explain technical concepts and insights to non-technical stakeholders. Ability to work cross-functionally with Finance, Marketing, Operations, and IT teams, and other departments, adapting to evolving priorities. Curiosity and willingness to learn new tools, methods, and business domains as organizational needs change. This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills. Advanced proficiency in SQL for data extraction, transformation, and validation. Expertise with Tableau or similar BI tools for interactive dashboards and executive scorecards. Ability to design and maintain reusable data models and semantic layers in a governed cloud environment. Understanding of data governance, lineage, and quality principles to ensure accuracy of certified data sources. Familiarity with workflow orchestration tools (e.g., Airflow) and data transformation frameworks (e.g., dbt). Strong business acumen connecting KPIs to financial and operational objectives. Exceptional communication and storytelling skills to convey insights to leadership. Essential Duties and Responsibilities Develop and maintain dashboards and reports in Tableau and Excel/Google Sheets to track key financial and marketing metrics on a weekly and monthly basis. Extract and analyze data using SQL to support ad-hoc requests, recurring reports, and deep dive analyses across Finance, Marketing, and Operations. Conduct financial analyses including budget vs. forecast variance, revenue performance, and cost optimization to support leadership decision-making. Evaluate marketing campaign performance by analyzing ROI, channel attribution, and customer acquisition/retention trends. Collaborate with cross-functional teams (Finance, Marketing, Operations, and Data Services) to define KPIs, validate data, and ensure reporting accuracy. Communicate insights and recommendations through presentations, visualizations, and summaries tailored to technical and non-technical stakeholders. Support continuous improvement by identifying automation opportunities, improving reporting processes, and contributing to BI best practices. Stay current on BI tools and market trends to bring forward innovative approaches and strengthen data-driven decision-making across the organization. Design, automate, and maintain enterprise dashboards that provide leadership visibility into financial, marketing, and operational performance. Develop and optimize SQL/dbt data models in Snowflake to streamline recurring reporting and enable scalable analytics. Partner with Data Governance and Data Services to define, standardize, and validate KPIs across departments. Conduct deep-dive analyses to identify margin, utilization, and growth opportunities with measurable impact. Collaborate cross-functionally to align on metric definitions and automate recurring workflows that reduce manual effort. Present findings and strategic recommendations to Finance, Marketing, and Operations leadership. Contribute to analytics best practices by developing reusable data assets and self-service reporting standards. Continuously evaluate and implement BI innovations (automation, alerting, storytelling) to enhance efficiency and insight delivery. GoHealth Core Values GoHealth’s Core Values, listed below, are essential functions of this position: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation. Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Physical Requirements Office Environment: Tasks may be conducted within a climate-controlled office setting. Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 15 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position. Travel: Travel may be required, including travel between Company locations and out-oftown destinations as needed. Safety Equipment: May require the use of safety equipment for infection prevention. Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time. Equal Employment Opportunity Statement The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law. ADA Accommodation Statement Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion. Compliance Statement This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment. Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately. We offer effortless on-demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!