GOFO

Compensation

Full Description

Job description: GOFO Express was founded in August 2023 as a U.S. last-mile delivery provider. Through a network of distribution and sortation hubs in major U.S. cities, we combine self-developed infrastructure with carefully curated partner resources to create GOFO’s own interstate line-haul and final-mile fleets, giving customers a quality, reliable and delivery-guaranteed service.We are a certified logistics partner of leading global marketplaces such as TEMU, SHEIN and TikTok Shop, providing precise and reliable fulfillment. Partnerships with other major platforms—eBay, Amazon and others—are under way. Leveraging advanced technology, we continuously optimize routing, streamline hand-offs and offer real-time package tracking for end-to-end transparency. We are committed to industry-leading transit times and a more sustainable logistics experience. Job Responsibilities • Take full responsibility for the day-to-day operational management of Delivery Service Partners (DSPs) within the assigned region. • Monitor and ensure that all DSP operations comply with company standards, policies, and requirements. • Oversee daily operations of warehouse service providers, ensuring stable, timely, and high-quality warehouse services through effective communication and continuous optimization. • Conduct root cause analysis for operational exceptions and implement corrective actions; manage compliance, quality control, and quality assurance standards and procedures. • Establish key performance objectives and manage overall team performance. • Lead daily operational control meetings to identify issues and determine follow-up actions. • Manage budgets and monitor the financial health of the assigned region or business unit. • Organize and implement DSP training programs to enhance professional skills and service levels across DSP teams. Job Requirements • Bachelor’s degree or equivalent education required. • At least 1 year of hands-on last-mile delivery operations management experience, with demonstrated results in route optimization and service quality improvement. • Strong leadership and team management skills, with the ability to effectively manage and motivate delivery teams. • Excellent problem-solving and decision-making abilities, particularly in addressing challenges unique to last-mile delivery operations. • Proficient in data analysis and reporting, with the ability to leverage data to drive operational improvements in last-mile delivery. • Ability to work under pressure and meet tight deadlines in a fast-paced last-mile delivery environment. • Bilingual proficiency in Mandarin Chinese and English, with the ability to communicate effectively in daily operational settings. Job Type: Full-time Benefits: • 401(k) • Dental insurance • Health insurance • Vision insurance • Paid Time Off Work Location: In person