via Adp
$80K - 120K a year
Lead customer success team to drive retention, expansion, and satisfaction through strategy and process development.
Requires leadership experience managing customer success teams and using data insights to reduce churn and collaborate with sales and product.
The Head of Customer Success drives retention, expansion, and customer satisfaction by leading the CS team, setting strategy, and building processes for onboarding, adoption, and advocacy. They are responsible for managing retention and reducing churn through data-driven insights and cross-functional collaboration with sales and product teams.
This job posting was last updated on 2/22/2026