globalwfh.lovestoblog

Compensation

Full Description

About the position Responsibilities • Assist in the operational support of multiple global multi-tenant cloud-based applications • The role requires you to keep vitally important IT systems up and running by overseeing day-to-day monitoring and response to alarms, fault and performance management activities. • Proactively monitor systems, networks, and applications to provide input in improving the stability, security, efficiency, and scalability of systems • Participate in incident reviews to create improved supportability documentation, diagnostics, tooling, error messages and automation • Manage the secure, scalable and resilient hosting of numerous applications in a regulated (HIPAA) environment that improves the lives of thousands of people on a daily basis. • Implement monitoring and security controls across various platforms. • Collaborate closely with the multiple technology and cross-functional groups within the organization. • Proven experience to analyze and run audit forensics ,trend analysis and cloud data reporting • Manage ticket assignments, documentation and escalations for thorough and timely outcomes Requirements • 5+ years demonstrated work experience with AWS (e.g. ECS, Fargate, ELB, S3, Lambda, etc) and / or Azure (Virtual Machines, Container Instances, Blob Storage, etc) • Experience with Application and Infrastructure Monitoring such as AWS Cloudwatch, Azure Monitor, Datadog) • Proven experience to analyze and run audit forensics ,trend analysis and cloud data reporting • Experience with Change management, incident review and root cause analysis of maintenances and network outages • Excellent communications skills and extensive experience working with technical teams and management Nice-to-haves • AWS certifications, preferably Solutions, DevOps or SysOps • Experience with Agile software development • DevOps infrastructure experience, including Terraform, Ansible, CloudFormation, Atlassian Suite (JIRA, Bamboo, Bitbucket), etc • Experience supporting scalable database technologies, including MongoDB, MS SQL, and Postgres • Experience in supporting secure software platforms in a regulated environment (SOX, HIPAA, GDPR) • Experience supporting a scalable, highly available, active/active environment across regions • Comfortable supporting Linux (Ubuntu, bolthires Linux) and Windows operating systems • Experience with security applications that could be used in the cloud (e.g. Defender for Cloud, AWS GuardDuty, etc) Benefits • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Apply tot his job