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Globalstar

Globalstar

via Remote Rocketship

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Gateway Engineering & Support Engineer – Payload SME

Anywhere
Full-time
Posted 2/25/2026
Verified Source
Key Skills:
Technical Troubleshooting
Linux
Networking
Storage Systems
Escalation Management

Compensation

Salary Range

$70K - 90K a year

Responsibilities

Provide advanced technical leadership and operational support for satellite payload and gateway systems, including troubleshooting, performance monitoring, and cross-team collaboration.

Requirements

Bachelor's degree in electrical or aerospace engineering, foundational RF and satellite communications knowledge, Linux familiarity, and strong analytical skills.

Full Description

Job Description: • Provide advanced technical leadership and operational support for Globalstar’s Gateway Systems • Interface across engineering, reliability, and operations teams to diagnose, resolve, and prevent system incidents • Ensure maximum system uptime and adherence to Service Level Agreements (SLAs) • Serve as the designated Payload Systems Subject Matter Expert (SME) within operations • Provide technical ownership, lifecycle oversight, and performance accountability for assigned payload hardware • Support monitoring and analysis of Gateway and Payload system performance • Assist with troubleshooting and resolution of operational incidents and service interruptions • Work with engineering, reliability, and operations teams to analyze operational data and identify performance improvements • Support installation, integration, testing, and verification of new Payload systems • Help maintain technical documentation, procedures, and operational guides • Lead in proactive system performance tracking and reporting for Payload systems • Assist with software validation and product testing activities • Lead root cause analysis and corrective action recommendations • Participate in cross-training initiatives and technical knowledge sharing • Support a shared on-call rotation as experience and training progress Requirements: • Bachelor’s degree in electrical engineering, aerospace engineering, or a related technical discipline • Foundational understanding of RF principles and satellite communications concepts • Ability to interpret technical data and documentation • Willingness to learn and develop technical expertise in satellite systems • Familiarity with RF Test equipment • Strong analytical and problem-solving skills • Proficiency with Microsoft Office • Familiarity with NetSuite • Experience in RF, satellite communications, aerospace, or telecommunications (preferred) • Familiarity with Linux-based operating systems (preferred) • Experience with data analysis tools (e.g., MATLAB, Python, Excel, or similar) (preferred) • Knowledge of Software Defined Radios (SDRs) or FPGA concepts (preferred) Benefits: • Paid Time Off • Paid Holidays • 401(k) Plan with Company Match • Employee Stock Purchase Program • Voluntary and Company Paid Group Life Insurance • Short- and Long-Term Disability Insurance • Medical FSA • Dependent Care • Health Insurance • Dental Insurance • Vision Insurance • Employee Assistance Program • Comprehensive and Interactive Wellness Program

This job posting was last updated on 2/27/2026

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