Global Cellulose Fibers

Compensation

Full Description

Memphis, TN (Hybrid/Remote) Pay Rate $121,000 – $161,300 Multiple factors, including Individual experience, skills and abilities will determine where an employee is placed in the pay range. Category/Shift Salaried Full-Time Location: Memphis (Hybrid) or Remote (For remote positions, Global Cellulose Fibers will consider residents of the following states: Alabama, Arizona, Georgia, Massachusetts, Mississippi, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Vermont, Virginia and Washington.) About The Role Global Cellulose Fibers (GCF) seeks an experienced Information Security Operations Manager to lead the transformation and daily execution of security operations across the enterprise. The ideal candidate will bring strong technical expertise, process understanding, vision, and operational discipline to elevate the organization’s cyber defense capabilities. A key responsibility includes managing the relationship with a Managed Security Provider (MSP) to ensure seamless, high-quality service delivery. Key Responsibilities • Lead and coach team while overseeing outsourced security service providers, including 24/7 SOC and support for SIEM and SOAR. • Define and report on key Security Operations metrics, including acceptance tolerances and performance against objectives. • Manage and update Security Incident Response Plan, including playbooks and runbooks for incident management. Lead or arrange pre-incident readiness exercises with technology teams and IT/business leadership. • Act as primary incident response leader and support HR, legal, and policy violation investigations. Ensure security incidents follow all lifecycle stages, including post-mortems, and drive continuous improvement in prevention, detection, and response. • Serve as the primary oversight and liaison for the MSP, helping to define and ensuring service level agreements (SLAs), escalation protocols, and performance metrics are met. • Conduct regular reviews and assessments of MSP capabilities and alignment with organizational goals. • Contribute to the cybersecurity strategy and roadmap, aligning security operations with business objectives. About You: Knowledge, Skills, and Abilities • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred. • 8+ years of professional experience in cybersecurity, with at least 4 years of experience in security operations • Proven experience managing third-party security vendors or MSPs • Strong expertise in security operations, incident response, threat detection, and investigative methodologies • Strong understanding of security technologies: SIEM, SOAR, EDR/XDR, and cloud security • Certifications such as CISSP, GIAC, or CISM preferred. • Experience with vulnerability management • Strong analytical, relationship management, and communication skills (both written and verbal). • Ability to collaborate across functions and influence stakeholders About Global Cellulose Fibers (GCF) Our GCF business helps customers transform renewable cellulose fibers into essential everyday products. Our safe, high-quality pulp forms the basis for a wide range of applications like towel and tissue products, diapers, feminine care, incontinence and other personal care products that promote health and wellness. In addition, our specialty pulp serves as a sustainable raw material used in construction materials, paints, coatings and more. GCF generated $2.8B in revenue in 2024 and has 3,300 employees globally, with nine manufacturing facilities and eight regional offices. Additional information can be found by visiting globalcellulosefibers.com. Why GCF Global Cellulose Fibers promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. We’ve Got You Covered At Global Cellulose Fibers, our employees are our most important asset and that’s reflected in our benefits package that includes health, welfare and retirement plans. We are proud to offer a variety of benefits to support our employees and their families, including: • Medical, Dental, Life insurance • Flexible Spending Accounts • Short-term and Long-term Disability • 401(k) and Company-funded retirement contributions • Paid Time Off Address Memphis Corporate Office 6400 Poplar Ave. Memphis, TN 38197 Global Cellulose Fibers is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Global Cellulose Fibers complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact accommodations@gcfibers.com or (833) 753-3242.