Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to career development and client satisfaction, Genesis10 fosters a collaborative environment that supports growth and innovation. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This position is designed to ensure smooth administrative and client service operations, contributing to overall team efficiency and client satisfaction. What You'll Do: - You will assist multiple Operations teams by managing administrative tasks and client service requests. - You will coordinate communication between clients and internal teams to ensure timely resolution of issues. - You will maintain accurate records and documentation to support operational processes. - You will analyze client service data to identify trends and recommend improvements. - You will support the onboarding process for new clients and team members. - You will prepare reports and presentations for management review. - You will ensure compliance with company policies and industry regulations. - You will participate in team meetings and contribute to process enhancement initiatives. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably within financial services. - You have strong organizational and multitasking skills to manage various responsibilities effectively. - You possess excellent communication skills, both written and verbal. - You are proficient in Microsoft Office Suite, especially Excel and PowerPoint. - You have the ability to analyze data and generate actionable insights. - You demonstrate a proactive approach to problem-solving and process improvement. Bonus Points If You Have: - Experience working in financial services or a related industry. - Familiarity with client relationship management (CRM) software. - Knowledge of regulatory compliance standards relevant to financial services. - Previous experience in a contract-to-hire role. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer comprehensive onboarding and training programs. - We offer the chance to work onsite in a dynamic financial services setting. Ready to Apply? Submit your resume and cover letter through the Genesis10 careers portal or contact our recruitment team directly to take the next step in your career journey.