Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading talent solutions firm specializing in connecting top professionals with premier companies across various industries. With a strong commitment to career development and client satisfaction, Genesis10 fosters a collaborative environment that supports growth and innovation. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This position is designed to ensure smooth administrative and client service operations, contributing to overall team efficiency and client satisfaction. What You'll Do: - You will assist multiple Operations teams by managing client service requests and administrative tasks. - You will coordinate communication between clients and internal teams to ensure timely resolution of issues. - You will maintain accurate records and documentation to support operational processes. - You will analyze client data to identify trends and provide actionable insights. - You will support the preparation of reports and presentations for management. - You will help streamline workflows to improve service delivery and operational efficiency. - You will participate in team meetings and contribute to continuous improvement initiatives. - You will ensure compliance with company policies and industry regulations. What You Bring: - You bring at least 2 years of experience in client services or administrative roles, preferably within financial services. - You have strong organizational and multitasking skills to manage competing priorities effectively. - You possess excellent communication skills, both written and verbal, to interact with diverse stakeholders. - You are proficient in Microsoft Office Suite, especially Excel and PowerPoint. - You have a detail-oriented mindset with the ability to analyze data and generate reports. Bonus Points If You Have: - Experience working in financial services or a related industry. - Familiarity with CRM software and data management tools. - Knowledge of regulatory compliance standards relevant to financial operations. - Previous experience in a contract-to-hire role. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer a supportive work environment with opportunities for professional growth. - We offer comprehensive onboarding and training to set you up for success. - We offer the chance to work onsite in a dynamic financial services setting. - We offer potential for contract-to-hire transition and career advancement. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to hearing from you!