Genesis10

Compensation

Full Description

Job Title: Administrative - Client Services Analyst Company Overview: Genesis10 is a leading professional services firm specializing in talent solutions and workforce management. With a strong presence in the financial services sector, Genesis10 partners with top-tier clients to deliver exceptional staffing and consulting services. Our commitment to excellence and client satisfaction drives our success and growth. Role Overview: As a Client Services Analyst, you will play a crucial role in supporting multiple Operations teams within our financial services client in Pittsburgh, PA. This contract-to-hire position requires a detail-oriented and proactive individual who can manage administrative tasks and facilitate smooth client service operations. What You'll Do: - You will assist multiple Operations teams by managing client service requests and ensuring timely resolution. - You will coordinate communication between clients and internal teams to maintain clear and effective information flow. - You will analyze client data and prepare reports to support operational decision-making. - You will maintain accurate records and documentation related to client interactions and service activities. - You will identify process improvement opportunities to enhance client service efficiency. - You will support onboarding and training activities for new team members as needed. - You will handle confidential information with discretion and professionalism. What You Bring: - You bring at least 2 years of experience in client services, administrative support, or a related field. - You have strong organizational skills and attention to detail. - You possess excellent communication skills, both written and verbal. - You are proficient in Microsoft Office Suite, especially Excel and Outlook. - You have the ability to work onsite 5 days a week in Pittsburgh, PA. Bonus Points If You Have: - Experience in the financial services industry. - Familiarity with client relationship management (CRM) software. - Prior experience in a contract-to-hire role. - Knowledge of operational workflows within financial services. What We Offer: - We offer competitive hourly compensation ranging from $20 to $22 based on experience. - We offer opportunities for professional growth and career advancement. - We offer a collaborative and supportive work environment. - We offer comprehensive onboarding and training programs. - We offer the chance to work with a respected client in the financial services sector. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to the Genesis10 careers portal or contact our recruitment team directly. We look forward to reviewing your application and potentially welcoming you to our team.